Dolly Chiang
Summary
Dedicated and experienced food service professional seeking the position of Food Service Officer at Queensland Health. Committed to providing high-quality nutrition and food service to patients, ensuring efficient operations, and maintaining a clean and safe environment.
Overview
8
8
years of professional experience
Work History
Administrator, Sales Assistant
Klumin Fencing
01.2022 - 04.2024
- Assisted in tasks assigned by the Sales Manager, including managing calendars and organizing site inspections
- Managed office support tasks such as data entry, document management, and procurement
- Provided accounting support, including payroll, bill payments, invoicing, and bank transaction reconciliation using Xero
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Acted as an all-rounder, performing various administrative and reception duties.
Receptionist
Darwin Military Museum
01.2021 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed group bookings, communicated with costumers, and updated records.
- Responsible for the presentation and sales of the museum shop
- Monitored CCTV equipment and performed general receptionist duties.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Produced food and drink products adhering to company quality and quantity standards. Monitored food temperatures to comply with safety regulations.
- Trained new cafe workers in sales, customer service, and safety.
Waitress and Bar Staff
Lazy Susan's Eating House
01.2019 - 01.2022
- Greeted customers, took orders, cleaned, and re-set tables
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Provided function service ensuring high standards of customer satisfaction.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Cook
Frying Nemo Fish and Chips
05.2020 - 06.2020
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Larder Chef
Wharf One Food & Wine
12.2019 - 03.2020
- Prepared and served entrée and dessert dishes.
- Maintained high standards of food safety and hygiene, ensuring all prepared items met or exceeded quality expectations.
- Improved overall kitchen efficiency by streamlining larder station processes and maintaining a clean and organized workspace.
Waitress
Basil Thai Cuisine and Hot Pot
11.2018 - 11.2019
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Line Cook
Darwin Turf Club
05.2019 - 08.2019
- Prepared food and ingredients for functions and provided function service.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
F&B Attendant
Darwin Convention Centre
05.2017 - 12.2017
- Assisted in food and beverage service during various events and functions.
- Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
Waitress
Roast & Noodle 328 - The Mall
04.2017 - 11.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Seafood on Cullen
09.2016 - 07.2017
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Certificate IV in Commercial Cookery - Culinary Arts
Charles Darwin University
Darwin, NT01.2021
Certificate III in Commercial Cookery - Culinary Arts
Charles Darwin University
Darwin, NT01.2020
Skills
High-Quality Food Service
Stock Management
Cleaning and Maintenance
Effective Communication
Team Collaboration
Work restrictions / Visa type
No Restrictions / Permanent Resident
Driver license / Transport
Full license / Own Vehicle
Keyaccountabilitiesandresponsibilities
- Provision of Food Service: Assist in the delivery of meals to patients, ensuring adherence to dietary requirements and high-quality service.
- Stock Management: Receive, rotate, and store stock following FIFO principles, ensuring accurate inventory control.
- Cleaning Duties: Maintain cleanliness in allocated areas, including store rooms, cold rooms, and freezer rooms.
- Team Collaboration: Work harmoniously with staff and communicate effectively with patients and visitors.
- Quality Improvement: Participate in quality improvement activities, including the Food Safety program and other training programs.
- Regulatory Compliance: Adhere to food safety regulations and practices, ensuring a safe working environment.
- Training Participation: Engage in mandatory training for food services staff, covering topics such as nutrition, food safety, and personal hygiene.
- Health Equity Commitment: Contribute to the health equity agenda by supporting the elimination of racial discrimination and promoting access to culturally safe health services.
References
Norman Cramp / Director, Darwin Military Museum
Perry / Sales Manager, Klumin Fencing
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Administrator, Sales Assistant
Klumin Fencing
01.2022 - 04.2024
Receptionist
Darwin Military Museum
01.2021 - 04.2024
Cook
Frying Nemo Fish and Chips
05.2020 - 06.2020
Larder Chef
Wharf One Food & Wine
12.2019 - 03.2020
Line Cook
Darwin Turf Club
05.2019 - 08.2019
Waitress and Bar Staff
Lazy Susan's Eating House
01.2019 - 01.2022
Waitress
Basil Thai Cuisine and Hot Pot
11.2018 - 11.2019
F&B Attendant
Darwin Convention Centre
05.2017 - 12.2017
Waitress
Roast & Noodle 328 - The Mall
04.2017 - 11.2017
Waitress
Seafood on Cullen
09.2016 - 07.2017
Certificate IV in Commercial Cookery - Culinary Arts
Charles Darwin University
Certificate III in Commercial Cookery - Culinary Arts
Charles Darwin University
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