Dolma Tsering
Melbourne,VIC
Summary
Driven Health Services Assistant with proven expertise in patient care coordination and medical equipment operation. At Health Services, streamlined compliance processes and enhanced patient satisfaction through meticulous care and environment management. Excelled in conflict resolution, boosting customer relations at Waitress. Demonstrates exceptional time management and safe equipment handling, ensuring top-notch care and operational efficiency.
Overview
3
3
years of professional experience
Work History
Health Services Assistant
Health Services
2024.03 - 2024.03
- Assisted with regulatory issues such as compliance.
- Created and implemented organizational policies and procedures.
- Reviewed requests for expenditures and determined if such applications were justified and within budget.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Delivered high-quality care to patients in hospital facility.
Waitress Trainee
Waitress
2021.01 - 2022.02
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Certificate IV - Allied Health Assistant
RMIT University
Melbourne, VIC07.2025
No Degree - Health Services Assistant
Phillips Institute
Melbourne, VIC01.2024
No Degree - Arts
Upper TCV School
India 02.2020
Skills
- Vital signs monitoring
- Medical Equipment Operation
- Conflict resolution techniques
- Patient Care Coordination
- Time management expertise
- Safe equipment handling
Timeline
Health Services Assistant
Health Services
2024.03 - 2024.03
Waitress Trainee
Waitress
2021.01 - 2022.02
Certificate IV - Allied Health Assistant
RMIT University
No Degree - Health Services Assistant
Phillips Institute
No Degree - Arts
Upper TCV School
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