Dolores Gao
Melbourne,VIC
Summary
A Bachelor of Media Communication student at Monash University, specializing in Public Relations, with over a year of experience in social media management. Skilled in managing social media accounts, collaborating with brand PR teams to drive engagement and visibility. International education and experience as a retail Brand Representative cultivated cross-cultural communication and brand representation abilities. Adept at collaborating effectively with teams and ensure seamless operations in fast-paced environments. Native fluency in English and Mandarin, 7+ years of overseas study experience
Overview
3
3
years of professional experience
Work History
Personal Assistant to the Managing Director
MAP PR & Events
09.2024 - Current
- Maintained a well-organized filing system allowing easy access to important documents when needed
- Streamlined daily operations for the Managing Director by coordinating meetings, preparing agendas, and taking minutes
- Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions
- Provided regular updates on ongoing projects keeping the Managing Director well-informed about progress and potential challenges
Brand Representative
Hollister Co.
12.2021 - 03.2022
- Represented the Hollister Co
- Brand in a retail environment, providing outstanding customer service, drove sales and promoted brand presence
- Engaged with potential customers to highlight features and benefits of products
- Utilized social media platform (little red book) to advertise upcoming product demonstrations and events
Education
Bachelor of Media Communication - Public Relations
Monash University
06.2025
High School -
Kavanagh College-New Zealand
12.2020
Skills
- Public speaking
- Communication
- Customer service
- Content Creation
- Video Editing
- Calendar Management
- Customer Service
- Canva
- Adobe Premier Pro
- PowerPoint
- Excel
Projects
Sea&Sun&Sustainability PR Project Jun 2024 - Present
Monash University, Melbourne, VIC
- Managed and developed the PR strategy for promoting reef-safe sunscreen aimed at protecting coral reef environments
- Collaborated with environmental protection organizations to raise awareness through social media campaigns on Instagram and TikTok
Mother's Day Event for Edgar's Mission Aug 2023 - Oct 2023
Monash University, Melbourne, VIC
- Launched Mother's Day PR campaign for Edgar’s Mission, specifically planning and execution
of charity events
Beer Promoter Mar 2023 - Mar 2023
Asian Food Festival, Melbourne, VIC
- Advertised a Chinese beer brand at the Asian Food Festival, engaging with festival attendees
to increase brand visibility
Timeline
Personal Assistant to the Managing Director
MAP PR & Events
09.2024 - Current
Brand Representative
Hollister Co.
12.2021 - 03.2022
High School -
Kavanagh College-New Zealand
Bachelor of Media Communication - Public Relations
Monash University
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