Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Dolores Jayan

Cranbourne East,VIC

Summary

Dynamic professional with extensive experience at Medical Aged Care Group, excelling in activities planning and community engagement. Proven ability to foster strong rapport with consumers and families, enhancing well-being through innovative support strategies. Skilled in monitoring progress and implementing tailored events, driving positive outcomes in diverse care environments.

Overview

16
16
years of professional experience
2011
2011
years of post-secondary education

Work History

Health and Leisure

Medical Aged Care Group
Narre Warren , VIC
08.2021 - 07.2025
  • Encourage consumers to take part in activities tailored to individuals needs.
  • Approached consumers and engaged in conversation through use of effective interpersonal skills.
  • Provide emotional supports and encouragement consumers to enhance wellbeing.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Implemented community engagement activities to promote social interaction.
  • Worked closely with diverse group of people to accomplish goals and address issues to the services delivered.
  • Taking notes, reporting and documentation channeling awareness.
  • Collaborated closely with team members to achieve project and meet deadlines.
  • Attends and participates mandatory trainings and meetings.
  • Preparations for events activities to meet consumer’s expectations.
  • Interviews and working closely with consumers and family in achieving care planning.
  • Collaborated closely with the team in achieving goals and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were meet.
  • Reports and document consumers progress and the achievements and not achievable events.
  • Working closely with the team onboarding suggestions from management expectations.
  • Honour and follows company policies and procedures.

Community Support Worker

Care Professionals
Officers , Victoria
07.2011 - 07.2019
  • Assisted clients with daily living activities and personal care needs.
  • Maintained individualised support plans for each client.
  • Provided emotional support and encouragement to enhance client well-being.
  • Monitored client progress and reported any changes to the care team.
  • Implemented community engagement activities to promote social interaction.
  • Provided emotional support and encouragement throughout treatment process.
  • Provided support to individuals with disabilities in activities of daily living.
  • Coordinated transportation and scheduled appointments for clients to access services.

Personal Care Assistant

Calvary Aged Care
Endeavour hills , Victoria
09.2009 - 07.2017
  • Assisted residents with daily living activities and personal hygiene routines.
  • Monitored and documented changes in residents' health and well-being.
  • Provided emotional support to enhance resident quality of life.
  • Maintained cleanliness and organisations of resident living spaces and common areas.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.

Education

Cert 1V - Leisure and Health

EmployEase
Melbourne , Victoria
08.2020 - 08.2021

Diploma - Diploma of Community Service

Partners Training Australia
Melbourne, Victoria
07.2019 - 07.2021

EmployEase
Melbourne , Victoria

Skills

  • Activities planning
  • Implementation events
  • Cultural, spiritual and social events
  • Monitored progress
  • Community engagement
  • Entertainment engagement
  • Individualised supports
  • Good rapport with consumers, family and management

Languages

Tagalog
First Language
English
Upper Intermediate (B2)
B2

References

MACG Coordinator

Nathan Nil: 0423737242

Workmate

Denise: 0417 141032

Eva Woolrich:

Messenger Contanct

Timeline

Health and Leisure

Medical Aged Care Group
08.2021 - 07.2025

Cert 1V - Leisure and Health

EmployEase
08.2020 - 08.2021

Diploma - Diploma of Community Service

Partners Training Australia
07.2019 - 07.2021

Community Support Worker

Care Professionals
07.2011 - 07.2019

Personal Care Assistant

Calvary Aged Care
09.2009 - 07.2017

EmployEase

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Dolores Jayan