Dolores Jayan

• Developed personalized lifestyle plans addressing individual client needs, improving overall satisfaction.
• Assisted clients in identifying and pursuing wellness goals, fostering a supportive environment for growth.
• Collaborated with healthcare providers to ensure alignment of services, optimizing client care strategies.
• Analyzed client feedback to refine service offerings, resulting in enhanced program effectiveness and relevance.
• Led initiatives to integrate new technologies into daily operations, driving improvements in service quality and accessibility.
• Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
• Maintained strict confidentiality standards when handling sensitive client information, ensuring privacy and trustworthiness.
• Developed customized wellness plans to improve clients'' overall health and wellbeing.
• Organized special events and workshops for clients, promoting engagement and a sense of community among participants.
• Maintained detailed records of client progress, using data-driven insights to adjust strategies as needed for optimal results.
• Evaluated client feedback regularly allowing adjustments made accordingly hence resulting in better service offerings.
• Facilitated open communication channels with clients, creating an environment of trust and transparency.
• Implemented time management techniques to effectively allocate resources across diverse tasks while meeting deadlines consistently.
• Conducted thorough research on various lifestyle trends, ensuring up-to-date knowledge for informed decision-making and advice.
• Managed multiple projects simultaneously while maintaining exceptional attention to detail and organization.
• Provided top-notch customer service by promptly responding to inquiries, addressing concerns, and offering solutions that met client expectations.
• Collaborated with other professionals, such as fitness trainers or nutritionists, to create comprehensive wellness plans tailored to clients'' needs.
• Enhanced client satisfaction by providing personalized lifestyle recommendations based on individual preferences and goals.
• Boosted client motivation by setting achievable goals and celebrating milestones in their personal development journey.
• Enhanced the company''s reputation through positive word-of-mouth referrals from satisfied clients, contributing to business growth over time.
• Identified areas of improvement in daily operations by conducting regular audits of processes followed which eventually lead to higher productivity levels.
• Assisted in marketing efforts by creating engaging content for social media platforms aimed at attracting new clientele base while retaining existing customers.
• Stayed current on industry developments through regular professional development activities, including conferences and seminars attended periodically throughout the year.
• Documented behaviors, treatments and non-compliance issues.
• Encouraged clients to set and achieve reasonable goals on weekly basis.
• Connected clients with available resources to improve plan success.
• Facilitated group sessions and learning discussions to further objectives.
• Encouraged clients to take part in activities tailored to individual needs.
• Developed and implemented activities to improve clients' quality of life.
• Helped clients to maintain independence and quality of life.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Preserved patient safety by following safety protocols.
• Developed and implemented individual care plans tailored to needs of each client.
• Assisted clients with physical therapy exercises.
• Monitored and reported any changes in clients' physical and mental health.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Participated in team meetings and staff training sessions.
• Maintained entire family's schedule and organized events.
• Provided emotional support and companionship to clients.
• Helped clients build life management and coping skills to handle daily needs and specific stressors.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.

• Assisted clients with daily living activities, ensuring comfort and safety in home environments.
• Developed individualized care plans based on client assessments and family input.
• Monitored client health status, reporting changes to healthcare professionals promptly.
• Implemented hygiene protocols, promoting infection control and maintaining a safe environment.
• Enhanced client engagement through recreational activities tailored to individual preferences.
• Advocated for clients' needs, facilitating communication between families and healthcare providers.
• Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
• Enhanced patient comfort by providing personalized care and support tailored to individual needs.
• Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
• Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
• Maintained accurate records of patient progress, ensuring continuity of care across multidisciplinary teams.
• Monitored vital signs regularly to detect any potential health issues early on, allowing for timely intervention when needed.
• Increased client satisfaction by promptly addressing concerns and implementing necessary changes.
• Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
• Delivered exceptional customer service to both clients and their families by consistently exceeding expectations.
• Ensured a safe environment for both clients and staff by adhering to facility policies and procedures.
• Provided emotional support to patients and families during difficult times, fostering resilience and coping skills.
• Facilitated social activities for clients, encouraging engagement within the community and enhancing overall quality of life.
• Established rapport with clients and families to foster open communication and trust.
• Participated in ongoing professional development opportunities to stay current on best practices in the field of care support work.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Provided safe mobility support to help patients move around personal and public spaces.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Assisted with daily living activities, running errands, and household chores.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Provide support to people living with dementia

Provide individuals support

Respond effectively to behaviours of concern

Support Independence and Wellbeing

Support relationships with carers and families

Use communication to build relationships

Contribute to leisure and health programmes

Participates in the planning, implementation and monitoring of individual leisure and health programs

Provide advocacy and representation services

Develop and implement services programs

Work within organisation and government structures to enable community development outcomes

Develop workplace communication strategies

Apply specialist interpersonal and counselling skills

Plan and conduct groups activities

Manage and promote diversity

Provides support to individuals daily living.

Bathing, eating, grooming, dressing and toileting.

Monitoring medications, tidying rooms, making beds and cleaning tasks. Chats with residents, get to know them. Their interests and backgrounds. And take residents to take parts in physical and social activities.