Dolores Jayan

• Encouraged clients to take part in activities tailored to individual needs.
• Provided emotional support and companionship to clients.
• Coordinated appointments with medical professionals.
• Enhanced client satisfaction by providing personalized lifestyle recommendations based on individual preferences and goals.
• Led team meetings to discuss resident needs and strategize enhancements to lifestyle services provided.
• Provided top-notch customer service by promptly responding to inquiries, addressing concerns, and offering solutions that met client expectations.
• Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
• Facilitated open communication channels with clients, creating an environment of trust and transparency.
• Enhanced the company''s reputation through positive word-of-mouth referrals from satisfied clients, contributing to business growth over time.
• Developed and implemented individual care plans tailored to needs of each client.
• Maintained detailed records of client progress, using data-driven insights to adjust strategies as needed for optimal results.
• Stayed current on industry developments through regular professional development activities, including conferences and seminars attended periodically throughout the year.
• Developed customized wellness plans to improve clients'' overall health and wellbeing.
• Conducted thorough research on various lifestyle trends, ensuring up-to-date knowledge for informed decision-making and advice.
• Facilitated group sessions and learning discussions to further objectives.
• Helped clients build life management and coping skills to handle daily needs and specific stressors.
• Identified areas of improvement in daily operations by conducting regular audits of processes followed which eventually lead to higher productivity levels.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Participated in team meetings and staff training sessions.
• Connected clients with available resources to improve plan success.
• Advocated for residents' preferences in care planning discussions, ensuring their voices were prioritized in decision-making processes.
• Facilitated communication between residents and families, fostering strong relationships and engagement.
• Collaborated with other professionals, such as fitness trainers or nutritionists, to create comprehensive wellness plans tailored to clients'' needs.
• Organized special events and workshops for clients, promoting engagement and a sense of community among participants.
• Monitored and reported any changes in clients' physical and mental health.
• Evaluated client feedback regularly allowing adjustments made accordingly hence resulting in better service offerings.
• Managed client budgets effectively while maintaining a balance between quality services and affordability for the client.
• Maintained entire family's schedule and organized events.
• Developed personalized care plans in collaboration with healthcare staff, ensuring tailored support for individual needs.
• Assisted in training new staff on lifestyle activities and resident engagement strategies to ensure consistency.
• Documented behaviors, treatments and non-compliance issues.
• Assisted clients with physical therapy exercises.
• Maintained strict confidentiality standards when handling sensitive client information, ensuring privacy and trustworthiness.
• Developed and implemented activities to improve clients' quality of life.
• Evaluated resident feedback to refine program offerings, improving satisfaction and participation rates.
• Implemented time management techniques to effectively allocate resources across diverse tasks while meeting deadlines consistently.
• Managed multiple projects simultaneously while maintaining exceptional attention to detail and organization.
• Assisted in marketing efforts by creating engaging content for social media platforms aimed at attracting new clientele base while retaining existing customers.
• Coordinated daily activities and social programs for residents, enhancing overall quality of life.
• Preserved patient safety by following safety protocols.
• Encouraged clients to set and achieve reasonable goals on weekly basis.
• Implemented wellness initiatives that promoted physical activity and mental well-being among residents.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Helped clients to maintain independence and quality of life.
• Boosted client motivation by setting achievable goals and celebrating milestones in their personal development journey.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.

• Provided compassionate personal care to clients, enhancing comfort and well-being.
• Assisted with daily living activities, promoting independence and dignity among clients.
• Developed personalized care plans in collaboration with healthcare professionals to address individual needs.
• Trained new staff on best practices in personal support and client interaction techniques.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
• Provided emotional support to patients and their families during difficult times, fostering positive relationships.
• Collaborated with healthcare professionals to develop customized care plans for individual patients.
• Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Scheduled daily and weekly care hours for client caseload.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Liaised with key accounts to deliver targeted administrative household support.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Maintained entire family's schedule and organized events.

Provide support to people living with dementia

Provide individuals support

Respond effectively to behaviours of concern

Support Independence and Wellbeing

Support relationships with carers and families

Use communication to build relationships

Contribute to leisure and health programmes

Participates in the planning, implementation and monitoring of individual leisure and health programs

Provide advocacy and representation services

Develop and implement services programs

Work within organisation and government structures to enable community development outcomes

Develop workplace communication strategies

Apply specialist interpersonal and counselling skills

Plan and conduct groups activities

Manage and promote diversity

Provides support to individuals daily living.

Bathing, eating, grooming, dressing and toileting.

Monitoring medications, tidying rooms, making beds and cleaning tasks. Chats with residents, get to know them. Their interests and backgrounds. And take residents to take parts in physical and social activities.