Dom Harkin
Summary
Highly skilled and enthusiastic professional with more than seven years of experience in managing operations in both creative and technical customer-centric fields. Successfully oversee administration, communications, banking, supply management and patient services. Develop and support productive and efficient office staff. Contribute to high-volume medical and legal practices by providing exceptional customer service.
Overview
7
7
years of professional experience
Work History
Health Administrator
North Shore Radiology and Nuclear Medicine
St Leonards, NSW
02.2023 - Current
- Worked extensively with spreadsheets and diagnostic imaging software to manage, book and protocol radiography and nuclear medicine scans and procedures.
- Collaborated with technicians and doctors to properly assess and book in patients efficiently and respectfully.
- Developed strong administrative, booking and reception experience such as identification, processing, photocopying and delivering information.
- Extremely satisfied customer queries over phone and email to maintain positive patient-provider relationships.
- Finalised complicated accounting, banking and processing claims with Medicare, private insurance and trials.
- Enhanced staff productivity and grew the team by conducting regular training sessions and collaborative meetings.
Videographer, Editor and Assistant to Events Manager
Legalwise Seminars
Sydney, NSW
01.2022 - 06.2023
- Worked extensively with Adobe and Microsoft suites in editing and producing tens of daily online video content to publish and code on a company website.
- Storyboarded, filmed and edited promotional material for marketing and design teams.
- Completed professional head-shot photography for the team as well as daily photography for business events.
- Worked in databases and customer support - dealing with technical issues or other errors remained calm and applied great conflict resolution skills
- Leveraged digital visual effects, motion graphics and compositing applications to create video content.
- Dedicated attention to cypher through footage and sound to manipulate seamless audio-visual content.
Sales and Floor Staff
Darlinghurst Theatre Company
Darlinghurst, 2010
04.2021 - 06.2022
- Developed strong initiative and communication skills in a fast-paced sales environment.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Built and maintained relationships with peers and upper management to drive team success.
English and Maths Tutor
Numberworks N' Words
Mosman, Australia
04.2017 - 01.2022
- Assisted, analysed and supported classes of four high school students per session in achieving higher results in school assignments, homework and exams
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
- Coached students through challenging material with positive reinforcement and encouragement.
Bar-Back
Manly Wharf Hotel
09.2019 - 02.2020
- Floor hospitality work: cleaned, collected glasses and plates, served tables, took rubbish out, learnt basic cocktails and bar skills.
Graphic Designer
Up, Up N' Away
Mosman, Australia
11.2018 - 01.2019
- Worked as a private graphic designer and illustrator in the creation of logos, flyers, business cards and artworks for a small business.
Event Photographer and Videographer
Dom Harkin Photography
Sydney, NSW
01.2017 - Current
- Planned and obtained original shots using innovative thinking and new techniques.
- Photographed special events, parties and portraits.
- Set up camera control equipment, stands and tripods for shoots.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
Education
Bachelor of Commerce and Arts, Majoring in Marketing and Film Production - Business
Macquarie University
08.2025
Bachelor of Media in Screen and Sound Production -
University of New South Wales
12.2018
Higher School Certificate -
Marist College North Shore
12.2016
Skills
- Communication
- Organisation
- Hospitality
- Educating (tutoring)
- Thorough in technology particularly Microsoft and Adobe suites
- Graphic Design
- Photo and Film editing
- Conflict Resolution
- Data entry
- Reception work / phone calls and answering
- Customer Service-Driven
- Schedule Management
- File Management
Timeline
Health Administrator
North Shore Radiology and Nuclear Medicine
02.2023 - Current
Videographer, Editor and Assistant to Events Manager
Legalwise Seminars
01.2022 - 06.2023
Sales and Floor Staff
Darlinghurst Theatre Company
04.2021 - 06.2022
Bar-Back
Manly Wharf Hotel
09.2019 - 02.2020
Graphic Designer
Up, Up N' Away
11.2018 - 01.2019
English and Maths Tutor
Numberworks N' Words
04.2017 - 01.2022
Event Photographer and Videographer
Dom Harkin Photography
01.2017 - Current
Bachelor of Commerce and Arts, Majoring in Marketing and Film Production - Business
Macquarie University
Bachelor of Media in Screen and Sound Production -
University of New South Wales
Higher School Certificate -
Marist College North Shore