Domenic Ishak
sydney,NSW
Summary
Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases, notably at Vodafone. Expert in sales expertise and customer service, adept at upselling and cross-selling. Demonstrated ability to exceed quotas through strategic sales and effective negotiation tactics, contributing to significant revenue growth.
Equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
8
8
years of professional experience
Work History
Sales Representative
Vodafone
07.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Store Team Member
Nike Factory Outlet
10.2020 - 06.2022
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Restaurant Team Member
McDonald's
03.2017 - 02.2020
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Bachelor of Construction Management - Built Environment
Western Sydney University
Sydney, NSW10-2026
Skills
- Customer service
- Sales expertise
- Product and service knowledge
- Sales closing
- Client service
- Negotiation tactics
- Upselling and cross selling
- Cold calling
- Lead prospecting
- Closing talents
Accomplishments
- Vodafone Sales rep of the month for October and December 2022
- Ranked 1st English advanced 2019
- Ranked 3rd Legal studies 2020
Timeline
Sales Representative
Vodafone
07.2022 - Current
Store Team Member
Nike Factory Outlet
10.2020 - 06.2022
Restaurant Team Member
McDonald's
03.2017 - 02.2020
Bachelor of Construction Management - Built Environment
Western Sydney University
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