Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Domenic  Ishak

Domenic Ishak

sydney,NSW

Summary

Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases, notably at Vodafone. Expert in sales expertise and customer service, adept at upselling and cross-selling. Demonstrated ability to exceed quotas through strategic sales and effective negotiation tactics, contributing to significant revenue growth.

Equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Overview

8
8
years of professional experience

Work History

Sales Representative

Vodafone
07.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Store Team Member

Nike Factory Outlet
10.2020 - 06.2022
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.

Restaurant Team Member

McDonald's
03.2017 - 02.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Education

Bachelor of Construction Management - Built Environment

Western Sydney University
Sydney, NSW
10-2026

Skills

  • Customer service
  • Sales expertise
  • Product and service knowledge
  • Sales closing
  • Client service
  • Negotiation tactics
  • Upselling and cross selling
  • Cold calling
  • Lead prospecting
  • Closing talents

Accomplishments

  • Vodafone Sales rep of the month for October and December 2022
  • Ranked 1st English advanced 2019
  • Ranked 3rd Legal studies 2020

Timeline

Sales Representative

Vodafone
07.2022 - Current

Store Team Member

Nike Factory Outlet
10.2020 - 06.2022

Restaurant Team Member

McDonald's
03.2017 - 02.2020

Bachelor of Construction Management - Built Environment

Western Sydney University
Domenic Ishak