Domenica Dayeh
Wetherill Park,NSW
Summary
Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.
Overview
36
36
years of professional experience
Work History
Support Worker
Mable
01.2023 - Current
- Developed training materials and workshops aimed at improving staff knowledge of disability support best practices.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Support Worker
Hireup
04.2020 - Current
- Provided personalized care and support to individuals with disabilities, fostering independence and dignity.
- Assisted clients in daily activities, enhancing quality of life through tailored engagement strategies.
- Collaborated with multidisciplinary teams to develop individualized support plans based on client needs.
- Implemented feedback mechanisms from clients and families to improve service effectiveness and satisfaction levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues, and entertainment events according to determined schedule.
Special Needs School Bus Driver
Maz Transit
11.2013 - 12.2022
- Ensured safety and comfort of special needs students during transportation.
- Conducted pre-trip inspections to maintain vehicle readiness and compliance with regulations.
- Responded effectively to emergencies, ensuring student well-being and security.
- Collaborated with parents and school staff to address individual transportation needs.
Hair Salon Owner
Domenicqs Hair
01.1993 - 12.2012
- Developed and implemented marketing strategies to increase client retention and acquisition.
- Oversaw daily operations, ensuring high-quality service delivery and customer satisfaction.
- Managed inventory and procurement processes, optimizing supply chain efficiency.
- Trained and mentored staff on best practices in customer service and hair styling techniques.
Sales Manager
Strandbags
01.1990 - 12.1992
- Developed and implemented sales strategies to enhance revenue growth.
- Trained and mentored team members on product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities for product promotion and customer acquisition.
- Established strong relationships with key clients, enhancing customer retention rates.
- Led weekly team meetings to share insights, address challenges, and align on sales objectives.
Education
No Degree - Hairdressing
Granville TAFE
NSW07-1987
Skills
- Disability support
- Empathetic communication
- Feedback implementation
- Goal management
- Transportation logistics
- Customer service excellence
- Community engagement
- Daily living support
Timeline
Support Worker
Mable
01.2023 - Current
Support Worker
Hireup
04.2020 - Current
Special Needs School Bus Driver
Maz Transit
11.2013 - 12.2022
Hair Salon Owner
Domenicqs Hair
01.1993 - 12.2012
Sales Manager
Strandbags
01.1990 - 12.1992
No Degree - Hairdressing
Granville TAFE