Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Beautician
Self employed
NARROGIN, WA
09.2023 - 06.2024
Ensured customer satisfaction by providing quality services in a timely manner.
Administered payment transactions accurately using point-of-sale software systems.
Kept detailed records of all services performed for each client in order to provide personalized follow-up appointments.
Engaged in ongoing education opportunities to stay up-to-date on new trends and techniques.
Developed strong relationships with clients through great customer service skills.
Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
Scheduled appointments for clients over the phone or online booking systems.
Conducted client consultations to assess preferences for services and products.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Kept notes listing preferences and services provided to clients for quick reference.
Pharmacy Assistant
Amcal Narrogin
NARROGIN, WA
01.2022 - 06.2024
Performed administrative duties such as filing documents, faxing forms, answering phones.
Greeted customers upon arrival at the pharmacy counter.
Processed payments from customers using cash registers and debit and credit card terminals.
Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
Adhered to all legal requirements relating to the safe dispensing of medication.
Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Maintained pharmacy counter and related areas in clean, neat and organized fashion.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
Early Childhood Educator Assistant
WilliWag Tails
Williams , WA
01.2023 - 08.2023
Organized play areas, toys, and other learning materials to promote creative play.
Ensured compliance with all relevant regulations pertaining to health, safety, nutrition, and hygiene standards.
Assisted in maintaining accurate records of attendance, developmental milestones.
Participated in professional development opportunities related to early childhood education.
Prepared snacks and meals for the children according to dietary guidelines.
Provided assistance to children with their daily routines and activities.
Encouraged creativity through art, music, dramatic play and outdoor activities.
Supervised and monitored the safety of children in the classroom environment.
Encouraged positive behavior through modeling appropriate behaviors.
Read stories, sang songs, played games, and assisted in crafts with groups of children.
Cleaner
Simmer and Shine cleaning services
NARROGIN, WA
01.2019 - 12.2020
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Swept sidewalks and driveways of debris.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Family Daycare Educator
self employed
NARROGIN, WA
01.2016 - 01.2018
Assisted with potty training by monitoring progress, providing reminders and offering encouragement when needed.
Ensured the safety of all children in my care by monitoring their behavior and providing supervision at all times.
Established positive relationships with families by communicating regularly about their child's development.
Communicated effectively with parents regarding their child's daily routines, activities and needs.
Maintained a clean and organized environment for children to learn and play safely.
Encouraged positive behaviors through positive reinforcement techniques such as verbal praise, rewards systems or redirection when needed.
Responded promptly to any medical emergencies that may arise in a timely manner.
Created an atmosphere conducive to learning through creative teaching methods such as music or art projects.
Participated in professional development opportunities such as seminars or workshops related to early childhood education.
Recorded observations of children's behavior for use in parent conferences or reports.
Provided guidance on proper nutrition including meal planning, preparation and serving of meals according to dietary guidelines.
Followed state regulations related to daycare operations including licensing requirements.
Developed weekly lesson plans that encouraged creativity while meeting educational standards.
Facilitated playtime activities such as arts and crafts projects, storytelling, singing songs, outdoor games and other recreational activities.
Assisted in developing and implementing age-appropriate activities to stimulate children's physical, emotional, cognitive, and social development.
Maintained daily records of individual activities, behaviors, meals and naps.
Read stories to children and taught painting, drawing, and crafts.
Observed children to record development.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Personal Banking Assistant
Westpac Narrogin
NARROGIN, WA
03.2015 - 01.2016
Verified customers' identity documents according to AML regulations.
Performed account maintenance activities including address changes, updating account information.
Balanced daily cash drawer and prepared deposit slips for the branch manager.
Developed positive relationships with corporate partners through effective communication.
Served as primary contact between clients and other departments within the bank.
Provided exceptional customer service to clients and managed their banking needs.
Contributed to team efforts by accomplishing related tasks as needed.
Processed transactions such as deposits, withdrawals, transfers and loan payments.
Analyzed customer feedback surveys to identify areas needing improvement.
Cafe Barista
Just Jesses Cafe
NARROGIN, WA
01.2013 - 07.2014
Received payment from customers using cash registers or POS systems.
Operated commercial espresso machines to produce high-quality drinks.
Adhered to company policies regarding proper handling of money.
Performed regular maintenance tasks on brewing equipment or blenders.
Provided excellent customer service by anticipating needs quickly.
Greeted customers and took orders in a friendly and professional manner.
Stocked workstations with supplies such as cups, lids, syrups and sauces.
Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
Followed all health and safety regulations while preparing food items.
Maintained cleanliness of cafe area including counters, tables and floors.
Education
CertificateIII - Beauty
Beaurty Courses
Melbourne, VIC
02-2024
Skills
Safety and Sanitation
Appointment Scheduling
Reception Management
Friendly Communication
Social skills
Money Handeling
Certification
RSA- SITHFAB021
MLPLCA401A Manage Legislative responsibilities for sale