Senior Case Manager and Psychologist with over 18 years’ experience delivering outcomes-focused, trauma-informed and strengths-based case management within government and community service systems. Extensive experience supporting young people transitioning from Out of Home Care, as well as families experiencing trauma, family violence, housing instability, social isolation and justice involvement. Highly skilled in Leaving Care planning, complex case coordination, interagency collaboration and youth empowerment, with a strong commitment to Best Interests Principles, Child Safe Standards and culturally safe practice. Proven leader with experience contributing to program development, supervision and funded service accountability.
Overview
8
8
years of professional experience
Work History
Multi-Cultural Youth Program Case Manager
Department of Social Services and Development - Barueri City Council
08.2017 - 12.2025
Delivered complex case management to young people aged 15–21 transitioning from statutory care and high-risk family environments.
Supported Leaving Care preparation, including independent living skills, education and employment pathways, housing stability and community connection.
Undertook comprehensive needs assessments and developed individualised, goal-oriented transition plans aligned with young people’s aspirations and strengths.
Provided assertive outreach, coaching and practical support to promote independence, resilience and long-term outcomes and applied Best Interests Principles and child-centred decision-making.
Identified service gaps and contributed to the design of early-intervention and youth engagement initiatives.
Maintained accurate case notes, outcomes data and narrative reports for funded programs.
Senior Welfare Case Manager
Silveira Welfare Centre - Barueri City Council
08.2017 - 12.2025
Led a multidisciplinary service delivering case coordination for young people and families with complex needs.
Provided direct support to care leavers and young people at risk of placement breakdown or disengagement.
Supervised staff and student placements, embedding reflective, trauma-informed and ethical practice.
Strengthened referral pathways with housing, health, education, justice and employment services.
Ensured compliance with governance, reporting and quality standards.
Contributed to program development, implementation and continuous improvement.
Social Psychologist – Family and Child Protection at TABOÃO DA SERRA CITY COUNCIL BARUERI CITYSocial Psychologist – Family and Child Protection at TABOÃO DA SERRA CITY COUNCIL BARUERI CITY
Social Welfare Officer I at City Social Welfare and Development Department -Local Government of Cagayan de Oro CitySocial Welfare Officer I at City Social Welfare and Development Department -Local Government of Cagayan de Oro City
REGIONAL COORDINATOR: MIGRATION SUB - UNIT at City of Johannesburg - Social Development DepartmentREGIONAL COORDINATOR: MIGRATION SUB - UNIT at City of Johannesburg - Social Development Department