Dominic Campbell
Rockhampton,QLD
Summary
Proactive worker with excellent time management skills and ability to multi-task while working within deadlines and time constraints. Offering nearly five years of hands-on experience in retail operations as well as nearly three years in local government administration. Proficient in data entry, Council used applications, as well as proficiency with the Microsoft Suite. Disciplined professional committed to driving goals and ensuring smooth functioning of work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Event Officer
Rockhampton Regional Council
01.2024 - Current
- Procurement and on ground management of essential event services to ensure the safe and successful delivery of many major events.
- Working to maintain positive professional relationships with contractors ensuring all parties working together towards common goal.
- Aided colleagues with daily and ad hoc tasks.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Maintained excellent record keeping to facilitate easy access of information and reference for future event planning.
- Effectively managing time to ensure all required aspects of each event are locked in and budgeted as per strict deadlines.
- Management of personnel and volunteers on ground to ensure the effective delivery of each event while maximising the customer experience.
- Strong customer service skills, managing and mitigating queries and complaints.
- Risk management to ensure any potential hazards are removed prior to each event or putting processes in place to handle these during the event.
Event Administration Officer
Rockhampton Regional Council
12.2022 - Current
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Assisted Event Officers in the planning and delivery of events.
- Experience with each Council Major Calendar Event.
- Organised and oversaw the successful management of the Workplace Health and Safety Inductions and Accreditation for each event.
- Extensive use of Council systems.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Minuted regular team meetings.
- Managed team petty cash, purchase orders and account transactions.
- Experienced with implementing and monitoring budgets, as displayed through management of Accreditation budget lines.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
Business Administration Trainee
Rockhampton Regional Council
01.2022 - Current
- Provided clerical support to company employees by copying, scanning and filing documents.
- Responded to inquiries from callers seeking information.
- Received and routed business correspondence to correct departments and staff members.
- Collected, arranged and input information into database system.
- Extensive use of RRC applications such as ECM, R1, and Pathway.
Assistant Department Manager
Woolworths Supermarket
08.2020 - 12.2021
- Increased efficiency and team productivity by promoting operational best practices.
- Planned attractive produce displays, using colour and texture to enhance sales potential.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Assisted customers with produce questions.
- Maintained produce area and kept produce storage area clean and sanitary.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Trimmed, washed and bundled produce as needed.
- Coached and mentored new team members.
Education
Certificate III - Business Administration
Central Queensland University
Rockhampton, QLD01.2023
High School Diploma -
Emmaus College
Rockhampton, QLD11.2018
Skills
- Work Planning
- Willing to Learn
- Adaptable to Changing Conditions
- Sound Judgment
- Time Management
- Customer Service
- Attention to Detail
- Microsoft Office
- Word Processing
- Office Administration
- Data Integrity
- Workflow Processes
- Intermediate Excel Training
- Hazard and Risk Management Training
- Certified Forklift Truck Driver
Referees
Sue O'Meara, PA to Executive Manager Advance Rockhampton - Mobile: +61 403139207 , Work Ext: 8975
Emily Haig, Event Officer with Advance Rockhampton - Mobile: +61 421487445 , Work Ext: 8194
Timeline
Event Officer
Rockhampton Regional Council
01.2024 - Current
Event Administration Officer
Rockhampton Regional Council
12.2022 - Current
Business Administration Trainee
Rockhampton Regional Council
01.2022 - Current
Assistant Department Manager
Woolworths Supermarket
08.2020 - 12.2021
Certificate III - Business Administration
Central Queensland University
High School Diploma -
Emmaus College
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