Dominic Isherwood
FRESHWATER,NSW
Summary
Quality-focused Carpenter committed to following safety code regulations. Timely and efficient working style takes difficult jobs through to completion within budget. Experienced in both residential and commercial construction.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Carpenter Apprentice
Isherwood Building
03.2021 - Current
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Planned and executed work with proper tools and materials to maximize productivity.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Developed and implemented new processes and procedures to improve productivity and workflow.
- Wilfully worked full time 42 hour weeks for a year and a half
Customer Service Assistant
McDonalds
03.2016 - 01.2019
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Managed 50+ customers waiting for orders on Sea Eagle NRL game rushes.
Education
Carpentry Cert 3 - Construction
TAFE
Brookvale04.2025
RSA - Responsible Service of Alcohol
Online Training
Internet03.2023
High School Diploma -
St Luke's Grammar School
Dee Why, NSW11.2020
Skills
- Basic Electrical Knowledge
- Strong Analytical Skills
- Time Management
- Flooring Construction
- Deck and Walkway Construction
- Drilling and Framing
- Customer Relations
- Business Development Understanding
- Report Preparation
- Account Management
- Sales Expertise
- Correcting Discrepancies
Timeline
Carpenter Apprentice
Isherwood Building
03.2021 - Current
Customer Service Assistant
McDonalds
03.2016 - 01.2019
Carpentry Cert 3 - Construction
TAFE
RSA - Responsible Service of Alcohol
Online Training
High School Diploma -
St Luke's Grammar School
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