Dominic Mallin
Sydney,NSW
Summary
My experience is mainly in retail and customer service.
I have worked in over the counter customer service and and in small retail businesses and larger department stores.
I have taken courses in effective communication and also in direct selling and marketing.
I am enthusiastic and willing to learn new skills and adaptable to new technology.
I have a commitment to good customer service.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Myer
10.2023 - 01.2024
- Assisted customers with the purchasing of the items and processing of the payment (credit card or gift card).
- Assisted customers with information and features of various sales items.
- Assisted customers with information about current store offers in the department.
- Kept department stock tidy and re-shelved, and presentable to the general public.
- Maintained a friendly and approachable attitude and assisted with any request.
- Assisted with directions and procedures, where the customer needed to attend the Service Hub to pick up an item purchased or have the item gift wrapped.
Customer Service Assistant
Sydney Cricket Ground
06.2023 - 09.2023
- Assisted customers with directions and information concerning events.
- Provided assistance to patrons who needed other services ie first aid or security
- Assisted with patrons entering and leaving the grounds and with information concerning parking stations and public transport.
- Maintained a friendly and welcoming attitude, and assisted with any problems or issues.
- Worked as part of a successful team that ensured the visiting public had a memorable, entertaining and carefree day with family and friends, and one that was safe and enjoyable.
Education
No Degree - Commerce Advanced Certificate
TAFE NSW
NSW01-1992
Timeline
Customer Service Representative
Myer
10.2023 - 01.2024
Customer Service Assistant
Sydney Cricket Ground
06.2023 - 09.2023
No Degree - Commerce Advanced Certificate
TAFE NSW