Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Hobbies and Interests
Timeline
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Dominic Nigro

Dominic Nigro

Tatura,VIC

Summary

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Recognizing the significance of interpersonal skills, I consistently prioritize good manners and respect in all my interactions, whether at home, or in public settings. I derive genuine pleasure from engaging with individuals from diverse backgrounds and am adept at initiating conversations to foster meaningful connections.

Reliability and commitment define my work ethic. I approach tasks with diligence and determination, ensuring their completion with a blend of efficiency and practicality. My penchant for utilizing common sense enables me to navigate challenges effectively and expedite task completion without compromising quality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Computer Technician

Daintronics shepparton
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
  • Linked computers to network and peripheral equipment, including printers and scanners
  • Configured hardware, devices and software to build computers for delivery
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops
  • Pulled motherboards apart for spare parts
  • Assisted senior technician with on site IT monitoring at local businesses.

Retail Sales Worker

JBHIFI Retail
12.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Prioritized helping customers over completing other routine tasks in store.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Increased customer satisfaction by providing exceptional service and product knowledge.

Assistant

McDonalds ballarat
01.2012 - 01.2013
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

Advanced Diploma - Advanced Diploma of Professional Game Development

AIE
Melbourne, VIC
03.2024

High School Diploma -

Notre Dame College Shepparton
Shepparton, VIC
11.2021

Certificate III - Information Technology

TAFE
Shepparton, VIC
10.2020

Skills

  • Quality Assurance Controls
  • Debugging
  • Product Merchandising
  • Attention to Detail
  • Retail Sales
  • Interpersonal and written communication
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Creative Thinking
  • Customer Needs Assessment
  • Product Promotions
  • Visual Art Creation
  • Networking skills

Certification

  • 2018 Completed Outward Bound – Year 9 Notre Dame College
  • 2018 Food Handlers Certificate
  • 2018 OnGuard Work Safety Certificates

Personal Information

Date of Birth: 02/04/03

References

Ms Beth Phillips, 03 5822 840

Hobbies and Interests

  • In my leisure time, I delve into the world of 3D computer modeling and game creation, channeling my creativity into immersive digital landscapes.
  • I thrive on lively discussions about pop culture, exploring its nuances and trends with enthusiasm. Beyond the digital realm, you'll find me frolicking with my loyal canine companion or catching waves while surfing.
  • During the winter months, I carve through snow-covered slopes, embracing the exhilaration of snow skiing. Above all, I cherish moments spent with friends, creating lasting memories and sharing laughter

Timeline

Retail Sales Worker

JBHIFI Retail
12.2021 - Current

Assistant

McDonalds ballarat
01.2012 - 01.2013

Computer Technician

Daintronics shepparton

Advanced Diploma - Advanced Diploma of Professional Game Development

AIE

High School Diploma -

Notre Dame College Shepparton

Certificate III - Information Technology

TAFE
Dominic Nigro