Dominic Robertson
Torquay,QLD
Summary
I am a motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
6
6
years of professional experience
Work History
Showroom Admin/Customer Sales Representative
Aidacare
06.2024 - Current
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
Trade Assistant
04.2023 - Current
- Proficient in assisting with the installation, maintenance, and repair of electrical systems in residential and commercial settings
- Capable of handling tools and equipment, ensuring a safe and efficient work environment
- Strong work ethic, dedicated to delivering high-quality assistance in electrical projects
- Familiarity with various electrical components and wiring systems
- Ability to perform in tough working environments
- E.g., Roofs, outdoor heatwaves.
Delivery Expert
Domino’s
11.2023 - 05.2024
- Excellent customer service when making deliveries
- Exceptional problem-solving skills, addressing challenges to ensure on-time deliveries
- The ability to lead cross-functional teams, fostering collaboration for seamless deliveries
- Strong analytical skills, adept at data-driven decision-making for inventory management.
Farm Hand
Banaba
01.2018 - 01.2024
- Conducted basic repairs on farm equipment when necessary
- Loaded and unloaded hay, feed, and livestock supplies
- Inspected damaged farm equipment and determined necessary repairs
- Maintained fence lines, gates and other farm structures
- Ensured that safety protocols were followed during all tasks performed on the farm.
Cook
KFC
04.2022 - 06.2023
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Demonstrated ability to work quickly and accurately in high-pressure environments
- Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
Worker
Food Works
01.2020 - 03.2022
- Maintained cleanliness and orderliness of storage areas by sweeping and mopping
- Transferred supplies and equipment between storage and work areas by hand or by cart
- Provided excellent customer service to clients, demonstrating strong interpersonal and communication skills
- Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques
- Inspected merchandise to check for quality and accuracy
- Observed safety protocols to safeguard personnel and equipment.
Education
Xavier Catholic College
Hervey Bay, QLD11.2022
Skills
- Technical Skills
- Sales Expertise
- Task Prioritization
- Patience and resilience
- Electrical Safety Regulations
- POS Systems
- Dependable and Hardworking
- Physical Stamina
- Industry Awareness
- Strong analytical skills
- Issue Resolution
References
- Trade Assistant: Benjamin Robertson, benrobertson81@yahoo.com.au, 0455181170
- Domino's: Mekelti Hoffman, 0478016239
Timeline
Showroom Admin/Customer Sales Representative
Aidacare
06.2024 - Current
Delivery Expert
Domino’s
11.2023 - 05.2024
Trade Assistant
04.2023 - Current
Cook
KFC
04.2022 - 06.2023
Worker
Food Works
01.2020 - 03.2022
Farm Hand
Banaba
01.2018 - 01.2024
Xavier Catholic College
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