Dominic Schlagenhaufer
Brisbane,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Fruit Picker
Lees Orchard
02.2024 - 05.2024
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Increased efficiency in fruit picking through mastery of various techniques, including ladder use and proper hand placement.
- Exceeded daily quotas consistently by maintaining a fast pace while prioritizing safety and accuracy.
- Reduced crop damage with gentle handling of delicate fruits, ensuring optimal market value.
Privat Customer Advisor
VR-Bank
01.2021 - 12.2023
- Enhanced customer satisfaction by providing personalized support and solutions to their inquiries.
- Streamlined communication between customers and the company, ensuring timely responses and resolutions.
- Guided customers through product selection, offering tailored recommendations based on individual needs.
- Managed customer complaints with empathy and professionalism, resulting in resolved issues and improved relationships.
- Collaborated with cross-functional teams to improve overall customer experience and satisfaction levels.
Service Consultant
VR-Bank
01.2020 - 01.2021
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Streamlined service processes for increased efficiency and improved customer experience.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Conducted comprehensive needs assessments to identify areas for service improvement and tailored solutions accordingly.
Apprenticeship as Banker
VR-Bank
09.2017 - 01.2020
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Prepared investment-oriented consultations
- Controlled the process and legitimacy of transfers
Education
GED -
Frankfurt School of Business&Finance Management
Frankfurt, Germany10.2023
High School Diploma -
Schönwerth-Realschule
Amberg, Germany09.2017
Skills
- Effective Communication
- Decision Making
- Written Communication
- Interpersonal Skills
- Time Management
- Positive Attitude
- Adaptability
- Problem Solving
Affiliations
- Seasonal Help with neighboring farms
- Housekeeping in tasmanian Hostel
- Football/Basketball
Languages
English
Full Professional
German
Native or Bilingual
Volunteer fire department
Supporting professional emergency services during major fires
Fast assistance in emergencies in rural areas
Organisation of the different official dates throughout the Association's year (annual General meeting, etc)
Timeline
Fruit Picker
Lees Orchard
02.2024 - 05.2024
Privat Customer Advisor
VR-Bank
01.2021 - 12.2023
Service Consultant
VR-Bank
01.2020 - 01.2021
Apprenticeship as Banker
VR-Bank
09.2017 - 01.2020
GED -
Frankfurt School of Business&Finance Management
High School Diploma -
Schönwerth-Realschule
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