Dominic Stephen
Cairns,QLD
Summary
Energetic and dedicated professional Torres Strait Islander with a strong work ethic and a proven ability to adapt to new challenges. Experienced in fast-paced, diverse work environments, with a commitment to continuous growth and skill development. Possesses strong customer service skills honed in a busy retail setting, delivering efficient and friendly support. Brings a broad skill set and hands-on experience in the Horticulture and Agriculture industries.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Worker
Community Enterprise Queensland
01.2020 - 01.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
Certificate I - Vocational-Technical Education
BSI Learning Institute
Sydney, NSW06-2024
Operate And Maintain Chainsaws - Agriculture
University of Queensland
Brisbane, QLD07-2023
Skills
- Customer service
- Customer assistance
- Store cleaning
- Stock replenishment
- Time management
- Workplace safety compliance
- Horticulture techniques
- Landscaping
- Teamwork and collaboration
- Adaptability and flexibility
- Heavy lifting
- Equipment operation
Certification
- Provide First Aid, Coral Sea Training - 21st June 2023
HLTAID009 - Provide cardiopulmonary resuscitation
HLTAID010 - Provide Basic Emergency Life Support
HLTAID011 - Provide First Aid
Timeline
Retail Worker
Community Enterprise Queensland
01.2020 - 01.2021
Certificate I - Vocational-Technical Education
BSI Learning Institute
Operate And Maintain Chainsaws - Agriculture
University of Queensland
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