Dominic Stoddart
Pyrmont,NSW
Summary
Innovative and achievement-oriented marketing student and social media manager bringing 5+ years of marketing, social media and leadership experience with special emphasis creating, implementing and monitoring marketing content for local business and charity clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth and engagement. Articulate, effective communicator, natural leader and organised manager.
Overview
8
8
years of professional experience
Work History
Videographer
House Of Lions MMA
10.2023 - Current
- Operated video cameras in various environments, adjusting settings appropriately.
- Used Premiere Pro and Final Cut Pro to edit footage and add effects.
- Developed creative approaches to video production to create unique and engaging content.
- Worked closely and communicated regularly with clients to understand and capture vision on video.
- Produced videos according to client specifications, including desired length, style and pace.
- Edited videos and rearranged shots to match creative or production requirements.
Social Media Manager
Fine Line Lawns
02.2023 - Current
- Increased customer engagement through social media.
- Developed marketing content such as advertisements and promotional materials on Instagram Facebook, TikTok.
- Identified target market and key segments through in-depth analysis of markets and related trends.
- Creation of marketing copy, images, videos, emails and other collateral.
- Posted three times a week on social media sites.
- Develop original content through social listening and independent sources.
Manager
McDonald's
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Supervised employees and oversaw quality compliance with company standards.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Cultivated professional working relationships with peers and supervisors.
- Troubleshot equipment to reduce service calls and downtime.
Crew Trainer
McDonald's Padstow
02.2019 - 08.2023
- Trained other employees in customer service, food safety, food preparation and performance requirements.
- Set positive example for team members by providing high-quality, efficient service and quality-assured food.
- Mentored junior employees to improve performance, food safety and customer service.
- Identified team weak points and implemented corrective actions to resolve concerns and meet KPIs
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Sales Assistant
Culture Kings
11.2021 - 12.2022
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns and gift card activations.
- Increased sales by offering advice on purchases and promoting additional products.
- Approached browsing customers to initiate conversations to determine buying preferences.
Crew Member
McDonald's Padstow
08.2018 - 02.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customisations and portion sizes.
Waiter and Social Media Manager
Bon Appetit Deli Cafe
08.2016 - 06.2018
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased customer engagement through social media advertising.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analysed and reported social media and online marketing campaign results to further grow social media presence
Education
Bachelor of Business - Marketing
University of Technology Sydney
Sydney, NSW09.2024
Skills
- Online Marketing and Advertising
- Audience Engagement
- Digital Media Advertising
- Adobe Creative Suite
- Microsoft Suite
- Content Creation
- Brand Development and Awareness
- Social Media Management
- Lead Generation
- Trend Monitoring
- Marketing Analytics
- Copywriting
Timeline
Videographer
House Of Lions MMA
10.2023 - Current
Manager
McDonald's
08.2023 - Current
Social Media Manager
Fine Line Lawns
02.2023 - Current
Sales Assistant
Culture Kings
11.2021 - 12.2022
Crew Trainer
McDonald's Padstow
02.2019 - 08.2023
Crew Member
McDonald's Padstow
08.2018 - 02.2019
Waiter and Social Media Manager
Bon Appetit Deli Cafe
08.2016 - 06.2018
Bachelor of Business - Marketing
University of Technology Sydney
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