Dominic Villanueva
Kalkallo,Victoria
Summary
Technology-inclined professional experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
6
6
years of professional experience
Work History
Courier/Driver - Sub-contractor
OnDeck Resources
11.2021 - Current
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Distribute newspapers and magazines to subscribers on a daily schedule and ensure accurate delivery to correct addresses and locations
- Maintaining a reliable mode of transport and carrying out deliveries in a safe and timely manner whilst adhering to SOP and OH&S procedures
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Adhered to all traffic laws while operating vehicles for safe transportation of goods.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Store person/ Forklift Operator
Metcash (IGA Distribution Centre)
11.2018 - 11.2021
- Voice picking consumables in under 4C and -18C conditions via ride on tugger/ LLOP
- Ensuring that accurate picking of items and quantities are met for each order
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Adhering to SOPs and OH&S, general housekeeping of warehouse
- Training new employees
- Safely performing palletization and packing using shrink wrap to secure loads
- Crown high reach forklift operation
- Replenishments and putaways, rf scanning.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Pick Packer
Woolworths Hume Distribution Centre
06.2018 - 11.2018
- Voice picking duties, correctly retrieving items from designated locations and carefully placing them on the conveyor belt system
- Packing items safely and securely onto pallets while following SOP’s and specific packing instructions
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Completed daily orders with expert picking and packing of shipments.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Education
Advanced Diploma in Computer Systems (Engineering) -
RMIT University
12.2017
Certificate III in Warehousing Operations -
BAWM Group
06.2014
Victorian Certificate of Education (VCE) -
Hume Central Secondary College
12.2011
Skills
Proficiency in Windows, macOS and basic knowledge of Linux OS systems
Understanding of system navigation, installation and basic troubleshooting
Basic understanding of networking concepts (eg, Ip Addresses, DNS, DHCP)
Ability to troubleshoot connectivity issues (eg, Wi-Fi, Lan)
Knowledge of computer hardware and able to build a computer tower from the ground up
Familiar with mobile device OS and software components (Android, iOS)
Proficiency in MS office
References
Available upon request
Timeline
Courier/Driver - Sub-contractor
OnDeck Resources
11.2021 - Current
Store person/ Forklift Operator
Metcash (IGA Distribution Centre)
11.2018 - 11.2021
Pick Packer
Woolworths Hume Distribution Centre
06.2018 - 11.2018
Advanced Diploma in Computer Systems (Engineering) -
RMIT University
Certificate III in Warehousing Operations -
BAWM Group
Victorian Certificate of Education (VCE) -
Hume Central Secondary College