Motivated professional with diverse experience in healthcare, hospitality, and customer service. Strong communication skills and a customer-centric approach. Proven track record of excellence. Adaptable team player with a positive attitude.
Overview
11
11
years of professional experience
Work History
SCHOOL TEACHER
POLISH SCHOOL IN ROWVILLE
Rowville
02.2024 - Current
Develop fun and interactive lessons tailored to children aged 4-6, incorporating games, crafts, and storytelling to promote learning
Communicate effectively with students using age-appropriate language and activities to ensure understanding and engagement
Provide personalized attention to each child, fostering their unique abilities and learning styles
Maintain a positive and organized learning environment, implementing strategies to promote cooperation and focus
Keep parents informed about their child's progress and provide resources for continued learning at home.
Introduce Polish language, culture, and traditions, enriching students' understanding and appreciation of their heritage.
HOME CARE WORKER
THE POLISH COMMUNITY COUNCIL OF VICTORIA
06.2021 - 09.2021
Administered medication as directed by physician
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Assisted disabled clients to support independence and well-being
Planned, prepared and served meals and snacks according to prescribed diets
Recognized and reported abnormalities or changes in patients' health status to case manager
Developed rapport to create safe and trusting environment for care
Determined specific needs and provided most appropriate level of services for patient well-being
Supervised daily activities and provided assistance to clients.
AU PAIR
AU PAIR CARE
03.2016 - 04.2017
Assisted with housework such as laundry and cooking
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
Kept children's areas neat and clean
Planned and guided age-appropriate tasks like reading, crafts and outdoor time
Maintained effective schedule balance between rest periods, active play and instruction
Met with parents about daily activities, positive developments and issues
Transported children to and from school, medical appointments
Promoted language development skills through reading and storytelling.
WEDDING COORDINATOR
SHUMA RESTAURANT
01.2015 - 12.2016
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Used cash registers and credit card machines
Kept server areas clean and stocked to increase efficiency while working tables
Greeted new customers, discussed specials and took drink orders
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
Resolved guest and employee complaints to maintain complete customer satisfaction
Folded napkins and prepared silverware sets to provide adequate supply for host station.
CATERING ASSISTANT
ANMARK CATERING
06.2013 - 12.2015
Provided friendly, courteous service to create memorable moments for guests
Delivered catered food and supplies to facility for on-time set-up
Maintained flexible work schedule to meet event needs
Cleaned and organized kitchen stations to promote team efficiency
Handled catering scheduling, ordered food and planned events
Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs
Trained both permanent and temporary staff members.
APPRENTICE
TAXATION OFFICE
04.2013 - 05.2013
Followed safety protocols to avoid accidents
Prepared worksite by setting up required tools and supplies
Prioritized and accomplished multiple tasks within established timeframes
Positioned and held materials for senior professionals to complete work
Archived documentation
Observed, asked questions and practiced to quickly develop organizational skills.