Dominique Charpentier
Contract Manager
Yarrabah,QLD
Summary
Motivated and dedicated professional showcasing strong communication skills and a collaborative approach. Proficient in people and project management, with a successful track record in obtaining and managing government grants. Demonstrates high adaptability and curiosity, consistently eager to learn and grow in diverse environments. Respectful and committed to fostering a positive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Contract Manager
Ngnowar Aerwah Aboriginal Corporation
01.2023 - Current
- Provided Leadership and Support to Service Managers across the four sites of the Organisations and monitored delivery of actions and outcomes.
- Developed and maintained positive relationships with state and Federal funding bodies.
- Effectively managed 12 government funded contracts, including reporting across the Organisation.
- Developed management tools to track progress and deadlines.
- Ensured Organisation complied with contractual obligations.
- Effectively managed Grant writing process to secure funding.
Operations Manager
Ngnowar Aerwah Aboriginal Corporaiton
04.2021 - 12.2022
- Provided Leadership and Support to Service Managers across the four sites of the Organisations and monitored delivery of actions and outcomes.
- Developed and maintained positive relationships with state and Federal funding bodies.
- Effectively managed 12 government funded contracts, including reporting across the Organisation.
- Developed management tools to track progress and deadlines.
- Ensured Organisation complied with contractual obligations.
- Assisted with grant writing to secure funding.
- Conducted regular reviews of service models and operational plans to ensure their delivery and compliance with contractual requirements.
- Provided quarterly reports to Board of Directors.
- Assisted in reviewing and adjusting policies , procedures and operations to obtain accreditation with IHCA.
- Led the development and implementation of a Customer Relationship Management data migration strategy.
Program Coordinator
Ngnowar Aerwah Aboriginal Corporation
07.2020 - 04.2021
- Successfully managed the development and implementation of 6 funded programs to meet funding requirements.
- Provided ongoing direction and leadership across multiple programs
- Scheduled regular meetings with staff, individually and collectively to monitor progress against Targets and KPIs.
- Developed and maintained relationships with external partners to facilitate program operations.
- Ensured data was kept accurate, up-to-date and easily accessible.
- Analyzed program data to identify areas of improvement.
- Tracked and reported expenses to manage program budgets.
- Provided timely reports to funding bodies to meet contractual requirements.
- Provided quarterly reports to Board of Directors.
Alcohol and Other Drugs Counsellor
Ngnowar Aerwah Aboriginal Corporation
04.2018 - 07.2020
- Provided counselling and support to clients with drug and alcohol abuse issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Supported and assessed clients dealing with addiction and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Collaborated with other Organisations in case management context.
- Kept accurate and detailed records to track and document client progress.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Community Resource Centre Coordinator
Kalumburu Aboriginal Corporation
07.2014 - 11.2016
- Managed daily operations of Community Resource Centre
- Effectively managed ground operations of the Corporation, including asset management.
- Participated in community events to promote services and engage with public.
- Assessed community needs and identified resources for social and community service programs.
- Collaborated with community members to develop and implement service initiatives.
- Facilitated the implementation of a Corporate Governance Training Process.
Education
Certificate III in Community Services - Community Services
North Regional TAFE
Wyndham, WA07.2020
Bachelor of Tourism Management - Tourism Management
University of Reunion Island
Saint Denis, Reunion Island, France11.2012
Bachelor of Marketing Management - Marketing Management
Murdoch University
Perth, WA07.2010
Certificate IV in Business Management - Business Management
Central TAFE
Perth, WA07.2007
High School Diploma -
Lycée De La Marine
Saint Joseph, Reunion Island, France07.2006
Skills
- Verbal and written communication
- Contract/Grant Management
- Contract Performance Monitoring
- Good IT skills and knowledge of Microsoft software
- Critical Thinking
- Strategic Partnership
- Process Improvement Strategies
Certification
- WA Working with Children Check
- First Aid certificate
- Protective Behaviors Community Way Workshop - Kimberley Aboriginal Medical Services- Wyndham 12/06/2018
- Safe TALK Suicide alertness training - Kimberley Aboriginal Medical Services - Wyndham 13/06/2018
- Induction for New AOD workers - Mental Health Commission - Perth 24/08/2018
- DV Alert - Lifeline - Wyndham 16/04/2019
References
- Scott Farris-White. Chief Executive Officer, Ngnowar Aerwah Aboriginal Corporation. s.farris-white@ngnowar.org.au 0403 672 908
- Kris Thomas. Deputy Pricipal, Wyndham District High School. Owner, Yeeha Trail rides, Kununurra. Yeeha7@hotmail.com 0417 957 607
- Graeme Trust. Chairpeson, Ngnowar Aerwah Aboriginal Corporation. Graeme.trust@bigpond.com 0428 141 192
Personal Information
Driving License: Class C
Timeline
Contract Manager
Ngnowar Aerwah Aboriginal Corporation
01.2023 - Current
Operations Manager
Ngnowar Aerwah Aboriginal Corporaiton
04.2021 - 12.2022
Program Coordinator
Ngnowar Aerwah Aboriginal Corporation
07.2020 - 04.2021
Alcohol and Other Drugs Counsellor
Ngnowar Aerwah Aboriginal Corporation
04.2018 - 07.2020
Community Resource Centre Coordinator
Kalumburu Aboriginal Corporation
07.2014 - 11.2016
Certificate III in Community Services - Community Services
North Regional TAFE
Bachelor of Tourism Management - Tourism Management
University of Reunion Island
Bachelor of Marketing Management - Marketing Management
Murdoch University
Certificate IV in Business Management - Business Management
Central TAFE
High School Diploma -
Lycée De La Marine
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