(Michael) Trong Pham
Sunshine North,Australia
Summary
Professional Automotive Body Repair Technician/Assessor with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
AutoBody Assessor
Le Mans Toyota - Deer Park
Melbourne, Victoria
01.2021 - 06.2022
- Used coordination and planning skills to achieve results according to schedule.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Handled large volume of calls per day to address customer inquiries and concerns.
- Used iBody to log and assess customer vehicles for an estimate quotation.
- Used Microcat to appropriate repair methods and ordering of genuine parts/accessories.
Autobody Repair Technician
Le Mans Toyota - Deer Park
Melbourne, Victoria
01.2011 - 06.2022
- Replaced and repaired vehicle parts according to work order instructions.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Received and logged incoming parts orders.
- Welded and finished body pieces on over [Number] repairs with great skill and accuracy.
- Performed routine maintenance and repairs using hand and power tools to maximize reliability.
- Supervised general repairs performed by new staff mechanics.
Education
High School Diploma -
Braybrook College
Certificate III - Autobody Repair
Kangan Institute
Melbourne, VICSkills
- Machine Setups
- Concise Time Management
- Excellent Work Ethic
- Materials Storage
- Accurate Estimates
- Customer Satisfaction
- Auto Body Repair
- Vendor Relationships
- Service Documentation
- Attentive to Detail
Timeline
AutoBody Assessor
Le Mans Toyota - Deer Park
01.2021 - 06.2022
Autobody Repair Technician
Le Mans Toyota - Deer Park
01.2011 - 06.2022
High School Diploma -
Braybrook College
Certificate III - Autobody Repair
Kangan Institute