Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Activities
Languages
References
Timeline
Generic

Don Chaminda

Melbourne,VIC

Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Manager of Operations

ABC Enterprises
Colombo, Nugegoda
01.2018 - 12.2022
  • Import & Trading of motor vehicles, managing of all vehicle trading activities
  • Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Manager of Operations

Grand Holidays
Colombo, Pelawatta
08.2012 - 11.2017
  • Staff Operations, Payments to sub agents, co-ordinate with national & international tourists with relevant hotels, etc
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Prepared staff work schedules and assigned team members to specific duties.

Banking Officer

RAK Bank
Dubai, UAE
04.2005 - 04.2011
  • Officiate the special team formed to facilitate smooth& timely implementation of new software system to the Bank (Finacal)
  • Performed regular reviews of customer accounts to ensure compliance with regulations.
  • Coordinated with other departments within the bank to meet customer needs.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.

Coordinator

MPPA
Colombo, Colombo
07.2002 - 04.2005
  • Institutional Strengthening of Oil Spill Contingency Management (INSTCOM) Project of Marine Pollution Prevention Authority (MPPA) with funding support of the Royal Norwegian Government
  • Secretarial support to the Project Director/Chairman/Vice Chairman & co-ordinate the project related work with international experts specially with Norway & German

Banking Assistant

Seylan Bank
Colombo, Colombo
08.1996 - 12.1998
  • Performed data entry tasks to update customer records in the system accurately

Education

MBA in Business Management -

EduQual, England
06.1996

Diploma in Computing in IT -

IDM

Skills

  • Project coordination
  • Trouble Shooting
  • Leadership & Customer Service Management
  • Organization & Schedule Management
  • Program Administration

Certification

Postgraduate Diploma In Business Management PGD/BM EduQual, conducted by AIBT/CLAMP Business School, Colombo Sri Lanka, awarded by EduQual, England. (2021 September to 2022 June)

Accomplishments

  • Award of Excellence certificate - from RAK Bank successful implementation of ICCS System
  • Re-engineering project handled in GIS Arc View 3.3 Software (Geographical Information System) – Marine Pollution Prevention Authority Sri Lanka
  • Anti-money laundering and fraud prevention, Team building & Team Management in RAK Academy

Activities

  • A dynamic & competent Banking Professional with over 20 years of diversified experience
  • Special skills -Business process re-engineering projects

Languages

  • English: Professional
  • Sinhala: Professional
  • Hindi: Limited

References

References available upon request.

Timeline

Manager of Operations

ABC Enterprises
01.2018 - 12.2022

Manager of Operations

Grand Holidays
08.2012 - 11.2017

Banking Officer

RAK Bank
04.2005 - 04.2011

Coordinator

MPPA
07.2002 - 04.2005

Banking Assistant

Seylan Bank
08.1996 - 12.1998

MBA in Business Management -

EduQual, England

Diploma in Computing in IT -

IDM

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Don Chaminda