Don Ibanez
Roma,QLD
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in Community Access disability support.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Picking, Packing, Driver
Western Food Wholesalers
03.2025 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Delivery Driver
JB Metropolitan Distributors
01.2024 - Current
- Delivered packages to Servos, customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Disability Support Worker
Hire Up Staffing Services
09.2023 - 12.2023
- Provided assistance in daily living activities by dressing, and grooming patients.
- Drove clients safely to social activities and appointments
- Maintained safety with tidy, clean, and hazard-free home environments.
Distributor Sales Supervisor
Davao Reach Global
08.2014 - 07.2023
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Sales Executive
Coca-cola Bottlers Philippines Inc.
10.2009 - 06.2014
- Ensure all outlets such as local stores, traditional food outlets, sports establishment, small & medium enterprise have the following:
- Availability of Coca-cola products aim 90% available in all of our products in the trade.
- Price compliance following SRP in all SKU's to create mutual profitability.
- Activation on merchandise in the trade with noticeable displays.
- Share visible inventory to aim first position on display shelves and counters in our stores.
- Cooler deployment with outside placement to ensure visibility in all of our SKU's to the public.
Broadband Sales Coordinator
Smart Communications Inc.
08.2006 - 09.2009
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations with specific timeframes to meet 80% of the subscribers across Davao City and Regional areas.
- Compiled client profiles and entered information into operating system.
- Worked well in team setting, providing support and guidance.
Education
National Competency 2 - Organic Agriculture Production
TESDA
05.2022
National Competency 1 - Domestic Refrigeration And Air-conditioning
TESDA
05.2006
Bachelor's Degree - Business Management
University of The Immaculate Concepcion
03.2003
High School Diploma -
Casa Mercado
03.1998
Skills
- Driving with MR licence Manual/Automatic
- Staff Management
- Reliability and punctuality
- Sales metrics monitoring
- Customer service
- Sales presentations
Education
Tulip Drive, Davao City,Bonifacio St., Davao City,Barangay Buhisan, Davao City,Barangay Wangan, Calinan, Davao City
Referees
Imee Morgan- 0468412565/imee_morgan@hotmail.com
Registered Nurse
Raymond Aizon
0433509831/aizon_raymond@yahoo.com
Warehouse Supervisor
Australian Plastic Profile
Certification
- First Aid and CPR
- Working with Children Check
- NDIS Certification of Completion in Quality Safeguards Commission
- Forklift Certificate
Timeline
Picking, Packing, Driver
Western Food Wholesalers
03.2025 - Current
Delivery Driver
JB Metropolitan Distributors
01.2024 - Current
Disability Support Worker
Hire Up Staffing Services
09.2023 - 12.2023
Distributor Sales Supervisor
Davao Reach Global
08.2014 - 07.2023
Sales Executive
Coca-cola Bottlers Philippines Inc.
10.2009 - 06.2014
Broadband Sales Coordinator
Smart Communications Inc.
08.2006 - 09.2009
National Competency 1 - Domestic Refrigeration And Air-conditioning
TESDA
Bachelor's Degree - Business Management
University of The Immaculate Concepcion
High School Diploma -
Casa Mercado
National Competency 2 - Organic Agriculture Production
TESDA
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