Don Wisidgama

· Lead the retail network for precious metal trading in South Australia, ensuring operational excellence and profitability.

· Develop and maintain strong relationships with trade partners through effective communication strategies.

· Deliver product training to retail teams, enhancing knowledge and driving sales performance.

· Monitor and achieve daily, weekly, and monthly KPIs aligned with broader business objectives.

· Identify and evaluate opportunities for business expansion, providing strategic recommendations to the Regional Manager.

· Conduct site visits to retail locations, offering support and delivering compelling sales presentations.

· Plan and execute local sales and marketing campaigns in collaboration with the regional office to drive customer engagement.

· Managed and expanded trade partnerships with tour operators and travel agents in key source markets.

· Designed and implemented sales and marketing strategies tailored to key accounts to maximize revenue and client engagement.

· Identified new business opportunities by forging new alliances and expanding the scope of existing partnerships.

· Represented the company at roadshows and sales visits, delivering product training and presentations to boost brand and product awareness.

· Participated in major international trade shows to build brand visibility and cultivate new industry relationships.

· Monitored market trends, competitor activity, and emerging opportunities, reporting strategic insights to guide business planning.

· Managed and expanded a portfolio of key corporate accounts across multiple hotel properties.

· Developed and executed strategic sales plans to achieve revenue and occupancy targets.

· Negotiated corporate contracts and group bookings to maximize profitability.

· Built and maintained strong client relationships to drive repeat business and long-term partnerships.

· Identified new business opportunities through market research and competitor analysis.

Collaborated with marketing, operations, and revenue management teams to ensure seamless service delivery and brand consistency