Dona San Pedro
Hamlyn Terrace,NSW
Summary
Talented Professional with over 10 years of experience and expertise in Broking and Underwriting. Strong statistical analysis, quoting and negotiating skills. Well versed in preparing insurance policies and terms to manage risk and mitigate loss. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Insurance Underwriter
Achmea Australia
Sydney, NSW
05.2023 - Current
- Reviewed and evaluated customer's applications to determine eligibility for insurance coverage.
- Developed recommendations for policy terms and conditions based on evaluation results.
- Negotiated with customers regarding policy terms and conditions as needed.
- Ensured compliance with all applicable laws, regulations, and guidelines related to insurance underwriting activities.
- Collaborated with other departments within the organization to ensure efficient processing of customer applications.
- Evaluated claims data from previous policies to identify trends or patterns that may indicate a higher level of risk associated with certain types of policies.
- Monitored industry news and developments that could affect the company's underwriting practices or strategies.
- Entered and maintained risk information in various information systems.
- Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
Insurance Underwriter
Longitude
Sydney
08.2022 - 05.2023
- Reviewed and evaluated customer's applications to determine eligibility for insurance coverage.
- Developed recommendations for policy terms and conditions based on evaluation results.
- Negotiated with customers regarding policy terms and conditions as needed.
- Attended professional development courses related to insurance underwriting best practices.
- Conducted periodic reviews of existing policies in order to determine if adjustments are necessary due to changes in customer circumstances or market conditions.
- Solicited and evaluated insurance applications to approve or decline risks based on company guidelines.
- Applied rating to encourage safe, profitable distribution of risks.
- Evaluated possibility of losses due to catastrophe or excessive insurance.
Insurance Broker
Gallagher Insurance Brokers
Newcastle
02.2020 - 04.2022
- Developed insurance policies and programs to meet customer needs.
- Assessed client risk profiles and recommended appropriate coverage plans.
- Negotiated with underwriters to secure favorable terms on behalf of clients.
- Provided advice to customers on insurance-related matters.
- Built relationships with external parties, such as carriers, vendors, and regulators.
- Utilized industry software tools such as rating engines and quoting systems.
- Monitored the performance of existing accounts, including renewals and cancellations.
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Ensured compliance with all applicable laws and regulations.
- Served as a point of contact for customers throughout the life cycle of their policies.
- Performed administrative tasks such as preparing invoices, updating records.
Insurance Broker
Steadfast IRS
Tuggerah, NSW
09.2018 - 12.2019
- Developed insurance policies and programs to meet customer needs.
- Assessed client risk profiles and recommended appropriate coverage plans.
- Negotiated with underwriters to secure favorable terms on behalf of clients.
- Provided advice to customers on insurance-related matters.
- Built relationships with external parties, such as carriers, vendors, and regulators.
- Resolved customer inquiries regarding policy changes or coverage issues.
- Utilized industry software tools such as rating engines and quoting systems.
- Monitored the performance of existing accounts, including renewals and cancellations.
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Ensured compliance with all applicable laws and regulations.
Pricing Specialist
BT Group/ Westpac
02.2016 - 12.2017
- Developed pricing strategies to ensure maximum profitability of products and services.
- Created and maintained databases of product prices, discounts, and other relevant information.
- Reviewed customer feedback regarding current pricing structures and made appropriate changes as needed.
- Assisted with the implementation of new software systems related to pricing operations.
- Evaluated existing discounting programs and identified opportunities for improvement.
- Performed analyses of historical pricing data in order to inform future decisions.
- Summarized raw data and analyses and made recommendations based on findings.
Business Development Manager
Great Eastern Life Assurance
Singapore , Singapore
03.2009 - 01.2014
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Maintained a database of existing customers and prospective leads.
- Conducted research on industry trends, competitor activities, and customer needs.
- Attended tradeshows and conferences to network with potential clients.
- Organized meetings between senior management and prospective customers.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Liaised with channel partners to build business.
Education
Certificate - Allied Health Course
Foundation Education
Brisbane, QLD06-2020
Tier 1 And 2 - General Insurance And Financial Services
Kaplan
Sydney, NSW01-2018
Bachelor of Science - Business Administration
Philippine School of Business Administration
Philippines 05-2002
Skills
- Sales Support
- Policy Evaluation
- Technical Knowledge
- Multitasking
- Interpersonal Skills
- Application Review
- Decision-Making
- Documentation
- Written Communication
- Active Listening
- Excellent Communication
- Analytical Skills
- Goal Setting
- Time Management
- Loss Prevention
- Attention to Detail
Affiliations
- Hiking
- Fitness activities
- Yoga advocate
- Home Decorating
Languages
English
Professional
Tagalog
Professional
Spanish
Limited
References
References available upon request.
Timeline
Insurance Underwriter
Achmea Australia
05.2023 - Current
Insurance Underwriter
Longitude
08.2022 - 05.2023
Insurance Broker
Gallagher Insurance Brokers
02.2020 - 04.2022
Insurance Broker
Steadfast IRS
09.2018 - 12.2019
Pricing Specialist
BT Group/ Westpac
02.2016 - 12.2017
Business Development Manager
Great Eastern Life Assurance
03.2009 - 01.2014
Certificate - Allied Health Course
Foundation Education
Tier 1 And 2 - General Insurance And Financial Services
Kaplan
Bachelor of Science - Business Administration
Philippine School of Business Administration
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