Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dona Scanlon

Keysborough,VIC

Summary

Well-versed professional manager with a proven ability to motivate through innovative learning.

Dedicated to empowering clients to achieve their full potential in life is a passion.

Overview

26
26
years of professional experience

Work History

Support Clinician

Well Springs For Women
01.2024 - Current
  • Collaborated with multidisciplinary team members to coordinate care for clients.
  • Provided referrals to appropriate community resources including housing, employment, legal services.
  • Maintained accurate documentation of client progress through electronic medical records system.
  • Conducted assessments to identify client needs, strengths and weaknesses.
  • Assisted in developing aftercare plans for clients upon completion of their program.
  • Coordinated with other health professionals to ensure continuity of care for clients.

Community Services and AOD Teacher

Chisholm Institute
01.2020 - Current
  • Developed and implemented lesson plans based on curriculum objectives.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Provided individualized instruction to meet the needs of all students.

Operational Training Manager

White Technics Australia
Melbourne
01.2019 - Current
  • Ensured compliance with industry regulations and company policies.
  • Conducted performance reviews for team members.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Created monthly reports for senior management summarizing operational performance metrics.

Operational Manager

ABC
Melbourne
01.2015 - 01.2019
  • Developed and implemented operational policies and procedures to meet organizational objectives.
  • Identified opportunities for process improvement in order to increase productivity levels.
  • Organized workflow by assigning responsibilities to departments and teams and individuals.
  • Provided leadership support during times of change or crisis management situations.
  • Analyzed financial reports such as income statements or balance sheets in order to assess profitability.

Leading Teacher and Program Manager

The Body Shop Early Learning Centre
Mulgrave
01.1999 - 01.2001
  • Ensured compliance with relevant regulations such as health and safety standards.
  • Provided a safe and stimulating learning environment for young children.
  • Contributed towards creating a curriculum based on developmental milestones set out by Early Years Foundation Stage.

Trainer, Assessor and Advisor

Compliance
  • Conducted assessments and provided feedback to learners on their performance.
  • Developed and implemented training plans, programs and materials for staff development.
  • Prepared documentation for qualifications frameworks including unit standards, competency profiles.
  • Developed innovative methods of instruction tailored towards different learning styles.

Trainer and Assessor

RTO Sage Institute
  • Assisted with developing online learning modules for remote learners.
  • Designed and developed training materials for new employees in the organization.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Recommended changes or improvements in existing training processes as needed.

Special Education VCE- VCAL

John Paul College
  • Collaborated with other educators and professionals to design instructional plans.
  • Implemented behavior management systems that promote positive behaviors.
  • Collaborated closely with related services providers such as speech therapists.

Education

Certificate of AOD

Chisholm Institute
Melbourne, VIC

Diploma of Community services - Children's Services

Chisholm Institute

Diploma of Business Management -

Curtin University

Bachelor of Education (Primary Education) -

Curtin University

Cert IV Training and Assessment - Diploma of Vocational Education and Training

Plenty Training

Master of Education -

Monash University

Cert IV in Family Support and parent education: Education and Parent Support -

Chisholm Institute

Skills

  • Referral Coordination
  • Family violence training
  • Individual Counseling
  • Client Advocacy
  • Excellent communication skills
  • Excellent time management skills
  • Clinical Documentation
  • First Aid level II and CPR certified
  • Anaphylaxis
  • Type 1 diabetes
  • Mandatory reporting trained
  • WWC

Accomplishments

  • Awarded "Excellence in teaching" for outstanding student results two years running.
  • Awarded "Employee of the year" for delivering outstanding results in multi management
  • Reduced operational expenses by streamlining branch operations
  • Directed operations for ten locations achieving high standard NQS

Timeline

Support Clinician

Well Springs For Women
01.2024 - Current

Community Services and AOD Teacher

Chisholm Institute
01.2020 - Current

Operational Training Manager

White Technics Australia
01.2019 - Current

Operational Manager

ABC
01.2015 - 01.2019

Leading Teacher and Program Manager

The Body Shop Early Learning Centre
01.1999 - 01.2001

Trainer, Assessor and Advisor

Compliance

Trainer and Assessor

RTO Sage Institute

Special Education VCE- VCAL

John Paul College

Certificate of AOD

Chisholm Institute

Diploma of Community services - Children's Services

Chisholm Institute

Diploma of Business Management -

Curtin University

Bachelor of Education (Primary Education) -

Curtin University

Cert IV Training and Assessment - Diploma of Vocational Education and Training

Plenty Training

Master of Education -

Monash University

Cert IV in Family Support and parent education: Education and Parent Support -

Chisholm Institute

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