Donatella Ottaviano
P.O. Box 656 Haberfield,NSW
Summary
A motivated and proactive professional with open communication, coordination and organisational skills. A high level of business acumen, capable of performing day to day tasks, in addition to coordinating special events and functions. Adapts readily to new environments, with a reputation in developing strong relationships with existing and prospective clients and within the workplace.
A strong advocate in ensuring that everyone is treated as an equal.
Overview
16
16
years of professional experience
Work History
Administrator
Matthew Napoli Landscaping
09.2015 - Current
- Liaising and assisting with prospective clients via phone and email correspondence
- Compile all proposals/concept plans and quotes for prospective Clients
- Compliant with the administering of Invoicing and BAS lodgements through the “Quickbooks” program
- Liaise with suppliers with any business requirements with respect to order follow ups
- Building trust and rapport in ensuring we have happy and repeat clientele
- Working progress on turning the business into a fruitful company.
Personal Assistant to the General Manager
CO.AS.IT
Leichhardt
04.2019 - 10.2019
- Screened all Face to Face and phone correspondence for the General Manager
- Organised and managed General Managers calendar for appointments, meetings, conferences, seminars and travel arrangements.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff for monthly Board Meetings.
- Managed all aspects of catering needs for monthly Board Meetings.
- Assisted in organising meetings with The Italian Embassies of NSW, ACT and Victoria at an Executive level.
- Welcomed guests and assisted with selling fundraising tickets for the Italian National Ball.
- Assisted with the Italian Bilingual School events, particularily in ensuring the General Manager was well versed with the running of the events.
- Ensured that all our Aged Care clients were made to feel welcomed, heard, cared for and treated with respect and as equals.
Executivel Assistant
Real Institute
04.2011 - 11.2013
- Provide high level of administrative support to two company directors including diary management
- Dealing with high level, urgent and confidential issues
- Managing varied and conflicting demands to meet agreed standards and timelines
- Establishing effective working relationships and high standards of customer service
- Arranging and preparing whole of department business gatherings of a formal or informal nature
- Arranging itineraries (flights, accommodation), meetings, gifts, etc., for national staff and clients
- Event management and coordination of corporate luncheons and develop presentations for monthly meetings and special events
- Worked closely with marketing division on promotional material
- Managed weekly reconciliation of travel accounts with Corporate Traveller
- Managed fortnightly/monthly AMEX reconciliations
- Reduced company travel expenses by identifying cost effective travel agencies and negotiating vendor contracts with Corporate Traveller
- Successfully coordinated and hosted numerous events, creating invitations and promotional materials and all associated activities with venue hire.
Administrator
Cambridge Management Services
01.2009 - 11.2010
- Provide administrative support to the Strata & Facilities Director and Senior Property Manager
- Manage client/resident enquiries
- Assist in designing marketing collateral for Rhodes Realty
- Assist Rhodes Realty with open inspections pertaining to both sales and leasing
- Manage and administer the Strata and Facilities “Keys” for all contactors and service providers for eight managed CMS buildings
- Assisting in the growth and maintenance of “Building Link” database for all clients and residents
- A high turn around and genuine approach in building client rapport and client retention
- An ongoing interest and delivery in being the face of CMS and Rhodes Realty in striving to be the “Stand Out” provider within the Rhodes Community.
Education
Bachelor of Arts - Languages - Interpreting & Translating
University Western Sydney - Completed 2 of 3 Years
Sydney, NSWSkills
- Excellent verbal and written communication skills – Managed all internal and external communications at the office level to ensure timely and accurate results
- Well developed organisational skills – Managed a team of 10 contract trainers and oversaw all activities associated with managing an office to ensure a smooth and effective environment
- Able to work independently or in a team environment – Worked closely with key clients to organise a series of successful staff events domestically Independently organised a National Corporate event overseas for approximately 110 attendees
- Flexibility within working environments – Worked in high paced industries, learning quickly on the job and adapting well to every circumstance
- Broad computer knowledge – MS Office skills, including Power Point, Word and Excel
Languages
English
Native/ Bilingual
Italian
Native/ Bilingual
References
References available upon request.
Timeline
Personal Assistant to the General Manager
CO.AS.IT
04.2019 - 10.2019
Administrator
Matthew Napoli Landscaping
09.2015 - Current
Executivel Assistant
Real Institute
04.2011 - 11.2013
Administrator
Cambridge Management Services
01.2009 - 11.2010
Bachelor of Arts - Languages - Interpreting & Translating
University Western Sydney - Completed 2 of 3 Years