
Compassionate and service-focused professional with strong experience in customer service, small business management, and team leadership. As an immigrant, I deeply understand the challenges people face when seeking employment, which drives my strong empathy and genuine passion for supporting others. I bring hands-on experience assisting individuals with resumes, interview preparation, and overcoming employment barriers, as well as direct involvement in recruitment and staff development as an Operations Team Leader. I am now seeking to contribute these skills to a role where I can empower people and help them achieve meaningful work.
because helping people find meaningful work is deeply personal to me. As an immigrant myself, I understand how challenging it can be to navigate the job market, build confidence, and find the right opportunities. This lived experience drives my strong empathy and genuine passion for supporting others as they build their futures.
I bring extensive experience in customer service, small business management, and team leadership. My work has always centred on understanding people’s needs and responding to them with care, efficiency, and sincerity. I find great satisfaction in helping people succeed — whether that’s guiding them through a new process, solving a problem, or encouraging them to believe in their potential.
In addition to assisting friends and community members with resume writing, interview preparation, and job applications, I have hands-on recruitment experience as both a small business owner and an Operations Team Leader. I have reviewed resumes, conducted interviews, selected staff, and supported new team members through onboarding and training. This experience gives me a valuable perspective on what employers look for and how candidates can best present themselves — insight I am eager to share with WISE participants.
I am currently completing a Diploma of Library and Information Services, which reflects my love of learning, reading, and helping others. Although this is a different field, it strengthens my ability to connect people with resources and empower them to achieve their goals — values that align closely with WISE’s mission.
I hold a current Working with Children Check and a Victorian driver’s licence, and I am willing to obtain a National Police Check. I bring adaptability, resilience, and a strong growth mindset to everything I do. Above all, I approach my work with sincerity, attention to detail, and a deep commitment to helping others thrive.