DONG HYUN KIM
CASTLE HILL,New South Wales
Overview
14
14
years of professional experience
Work History
Barista
Buttercrumb
04.2024 - Current
Barista
Plate Cafe
10.2023 - 03.2024
- Used POS system to accurately enter orders and process payments.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cafe Manager
LEAF CAFE&CO
08.2019 - 08.2023
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Secured daily cash by verifying totals and making nightly deposits.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Barista
Flower Child Cafe
03.2017 - 09.2018
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Barista
Chef's Pallette
11.2014 - 06.2017
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
LUNEBURGER
02.2011 - 06.2015
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Certificate IV - Commerce
SIBT
Macquarie Park, NSW12-2014
Skills
- Friendly and outgoing
- Team Player
- Excellent memory
- Up-selling
- Point of sale operation
- Problem-Solving
- Reliable and Dependable
- Active Listening
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
Barista
Buttercrumb
04.2024 - Current
Barista
Plate Cafe
10.2023 - 03.2024
Cafe Manager
LEAF CAFE&CO
08.2019 - 08.2023
Barista
Flower Child Cafe
03.2017 - 09.2018
Barista
Chef's Pallette
11.2014 - 06.2017
Barista
LUNEBURGER
02.2011 - 06.2015
Certificate IV - Commerce
SIBT