Dongkyu Yu
Rydalmere,NSW
Summary
Dedicated professional with history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fleet Services Consultant
Eclipx Group
St Leonards, NSW
07.2021 - Current
- Constructed and improved positive work relationships both within operational team and wider organisation.
- Acquired profound understanding of core functions and businesses of the organisation and interdependence between different departments and teams.
- Profound understanding of communication and escalation processes.
- Constructed trust and experience amongst close operational teams and departments.
- Exhibited overall confidence in business relations and daily operations.
- Demonstrated exceptional ability to exceed scope of contract and introduce new, better developed and executable strategies.
- Demonstrated confidence in work.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Office Trainee
ARC Group Training Ltd
Parramatta, NSW
12.2020 - 06.2021
- Acquired vital preliminary corporate experience as introduction into workforce.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Performed wide-ranging administrative, financial and service-related functions.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
Tutor
Hongdae Art School
Eastwood, NSW
11.2018 - 04.2020
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Demonstrated exceptional understanding of expectations and requirements in workplace.
- Exceeded expectations by challenging myself to develop operations and strategies beyond scope of my employment to improve workplace and day-to-day job.
Cafe All Rounder
Pishon Patisserie & Cake Cafe
Eastwood, NSW
05.2017 - 10.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated exceptional bilingual ability to flexibly and effectively meet varied customer demands.
Cashier and Waiter
Gogo's Cafe
Epping, NSW
03.2015 - 08.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Acquired vital experience relationship and rapport building, both internally in theteam and externally with customers, for improved quality of work.
Education
Bachelor of Commerce - Management And International Business
University of Sydney
Sydney, NSWSkills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Self-motivated professional
- Decision Making
- Team building
- Leadership
- Organization and Time Management
- Administration and Reporting
- Quality Standards
- Managing Operations and Efficiency
- Customer Service
- Scheduling and Coordinating
- Business Process
Certification
BSB30115 Certificate III in Business
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Fleet Services Consultant
Eclipx Group
07.2021 - Current
Office Trainee
ARC Group Training Ltd
12.2020 - 06.2021
Tutor
Hongdae Art School
11.2018 - 04.2020
Cafe All Rounder
Pishon Patisserie & Cake Cafe
05.2017 - 10.2017
Cashier and Waiter
Gogo's Cafe
03.2015 - 08.2016
Bachelor of Commerce - Management And International Business
University of Sydney
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