Dongxiao Fan
Surfers paradise,QLD
Summary
A driven hospitality professional seeking a career in hotel management and customer service. With two years of hospitality experience, I am proficient in customer service, with great communication skills, exceptional teamwork, and decisive problem-solving ability. Committed to providing exceptional customer service to ensure a memorable eating experience. Fluent in English, and Mandarin, with a basic understanding of Korean for successful cross-cultural communication. Collaborative and adaptive team person with extensive knowledge of current trends in the travel and hospitality industries. Committed to preserving a competitive advantage in this fast-paced field.
Overview
4
4
years of professional experience
Work History
Waiter and Cashier
Dae Bark (RESTAURANT)
04.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Indirectly learnt a language skill during my work and can now understand and speak Korean menus and service terms.
- Strengthened communication skills through regular interactions with others
MUJI
Retail Staff
06.2021 - 01.2022
- Develop professional and friendly customer service and sales skills to meet customer needs.
- Problem-solving and productivity in a retail environment.
- Hone teamwork and communication skills.
Landscape Architect
Beijing Dian Feng Zhi Ye Company
05.2020 - 05.2021
- Mainly engaged in tourism landscape design work, often travelling with project teams.
- Proficient in office and design software.
- Actively involved in sustainable design initiatives and committed to integrating environmental principles into landscape design to create ecologically sustainable projects.
Education
Business Management
Griffith University
Queensland11.2023
Bachelor of EnvironmentalDesign -
North China Institute of Science And Technology
06.2020
Skills
- Empathy and Patience; Enthusiastic and engergetic; Customer Service; Problem-Solving Ability; Teamwork; Communication Skills
- RSA certification
- POS system, Microsoft Office, Adobe Suite
- Languages: English( IELTS: 65), Mandarin
Languages
Mandarin
English
Visa Expiration
03/24/24
18210716392
Personal Information
- Age: 25
- Date of Birth: 02/09/98
- Gender: Female
- Visa Status: Student 500
Timeline
Waiter and Cashier
Dae Bark (RESTAURANT)
04.2022 - Current
MUJI
Retail Staff
06.2021 - 01.2022
Landscape Architect
Beijing Dian Feng Zhi Ye Company
05.2020 - 05.2021
Business Management
Griffith University
Bachelor of EnvironmentalDesign -
North China Institute of Science And Technology
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