Donia kakar
melbourne
Summary
Dynamic Sales Associate with proven expertise at TK Maxx in enhancing customer experiences and driving repeat business. Skilled in customer service and time management, adept at efficiently handling cash transactions and maintaining inventory accuracy. Recognized for building strong customer relationships and adapting to evolving store needs to support operational success.
Overview
3
3
years of professional experience
Work History
Sales Associate
TK Maxx
02.2023 - 06.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Myer
01.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
Education
Bachelors of Laws And Arts Majoring in Fashion - Law
Monash University
Clayton, VIC01-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
Timeline
Sales Associate
TK Maxx
02.2023 - 06.2024
Sales Associate
Myer
01.2021 - 12.2022
Bachelors of Laws And Arts Majoring in Fashion - Law
Monash University
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