Donna Balzer
Bodalla,NSW
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support/Care Worker
Hire-Up
Central Coast
10.2021 - Current
- Adapted quickly to changing situations while remaining calm under pressure.
- Tracked changes in condition or behavior that could indicate a need for further medical attention.
- Provided companionship by engaging in conversation or accompanying clients on outings.
- Administered medication according to physician instructions.
- Encouraged positive behaviors through positive reinforcement techniques.
- Provided emotional and physical support to clients in need.
- Maintained clean and well-organized environment for client happiness and safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Coordinated transportation services for clients when necessary.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Monitored vital signs such as temperature, pulse rate, blood pressure, and respiration rate when necessary.
- Laundered clothing and bedding to prevent infection.
- Followed safe lifting and transferring techniques to transport residents.
- Assisted clients in transferring, walking, and maintaining mobility.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Trained in emergency response procedures for client safety.
- Helped clients get in and out of beds and wheelchairs.
- Performed light housekeeping duties, including laundry and dishes.
- Scheduled appointments and coordinated transportation as needed.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Fostered positive relationships with clients through active listening skills.
- Provided companionship and emotional support to elderly clients.
- Built strong and trusting rapport with clients and loved ones.
- Accompanied clients to appointments and social outings.
- Participated in ongoing training workshops for professional development.
- Drove clients to doctors' appointments and social outings.
- Communicated effectively with family members regarding client needs.
- Monitored health and well-being of clients and reported significant health changes.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
Education
Certificate 3 Individulised Support Disabilty - Disability Studies
Tafe
10-2023
High School Diploma -
Narooma High School
Narooma, NSW12-1997
Certificate 4 Community Services - Community Services
Tafe
Certificate 4 Mental Health - Mental Health
Tafe
Skills
- Safety awareness
- Behavioral Management
- Activity Planning
- Personal care assistance
- Cultural Sensitivity
- Confidentiality adherence
- Professional boundaries
- Transportation Assistance
- Nutrition Support
- Meal Preparation
- Mobility Assistance
- Basic Housekeeping
- Patient Companionship
- Emotional Support
- First aid and safety
- Disability Support
- Multitasking and Organization
- Daily living assistance
- Time Management
- Respectful and Compassionate
- Client Transportation
Certification
- Current First Aid Competency
- Working with Children Check
- National Police Check
- NDIS Worker Screening Check
- Driver's Licence
- NDIS Orientation
- COVID-19 Vaccine Certificate
- COVID-19 Vaccine Booster Certificate
References
References available upon request.
Timeline
Support/Care Worker
Hire-Up
10.2021 - Current
Certificate 3 Individulised Support Disabilty - Disability Studies
Tafe
High School Diploma -
Narooma High School
Certificate 4 Community Services - Community Services
Tafe
Certificate 4 Mental Health - Mental Health
Tafe
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