Donna Bennett

• Adhered to guidelines for responsible alcohol consumption.

• Maintained a clean and inviting cafe area to enhance customers experience and drive sales

• Collaborated with management to address daily operational requirements

• prepared and set the bar for daily operations maintaining high standards of cleanliness and efficiency

• Served high customer volumes during special events, nights, and weekends.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Held various roles across the venue gaining extensive experience in hospitality operations.

• Developed strong customer service, team leadership and problem solving skills.

• Maintained high standards of service, compliance and venue presentation

• Prepared food and beverages and verified adherence of quality and safe food-handling standards.

• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Handled guest complaints professionally, resolving issues quickly to promote positive experiences.