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Family Support Worker with extensive experience at Pathfinder Support Services, skilled in crisis intervention and community resource coordination. Proven ability to develop individualized service plans and foster positive family relationships. Efficient at client assessment and documentation management, ensuring compliance with legal standards while delivering compassionate support to families in need.

I am a motivated individual, who is passionate about finding a role that relates to assisting the needs of the most deprived members of society. My studies at undergraduate level ensure I have a detailed comprehension of the micro and macro level challenges that affects children's attainment. As part of my studies, I have investigated the importance of developing an inclusive equitable environment, to ensure that the needs and rights of all children are meet. I have secure knowledge of curricula and educational policy within Scotland and through a globalised lens. I can confidently analyse social and public policy and draw conclusions that will be used to inform me in my partnership when working with children in practice. Thus, I would be able to reflect critically on each lesson to ensure that I was always focused on self-improvement as my duty to meeting the needs of children. During my studies, I understood that I valued building trusting relationships for children and that this was the career path that I wanted to pursue. Having graduated, I looked to gain the relevant professional experience to help prepare for a career within social work. Over the past two and half years, I have worked within the Intensive Family Support Services within Glasgow providing whole family support. My responsibilities include participating in Child Protection planning and review meetings as well as providing updates to support family members when attending children's panels. I have been able to use my social skills to get alongside families and validate their emotions to help them understand their challenges and look to identify their personal goals and promote their individual strengths to help repair family relationships. I believe I have the academic ability and relevant experience now required to take the next step on my personal journey and would like the opportunity to study social work at postgraduate level.

Detail-oriented professional with a strong background in policy compliance and record management. Proven ability to manage confidential information and maintain procedural compliance in high pressure environments. Provides administrative support and effectively de-escalates challenging situations.

I am a dedicated professional with extensive experience in case management and family advocacy, underpinned by a strong understanding of relevant legislation and policy. I have a proven ability to work collaboratively within multidisciplinary teams, supported by excellent communication skills and the ability to produce clear, high-quality reports. I am committed to making a meaningful impact on family support services and advancing equality for Deaf children and their families.
As the parent of a Deaf child, I bring valuable lived experience and insight into the challenges faced by families. For many years, I have been actively involved with my local Deaf Children’s Society, taking on roles such as Chairperson, Secretary, fundraiser, and representative at local Children’s Hearing Services Working Groups (CHSWG). These experiences have strengthened my leadership, organisational, and advocacy skills.
To support my child and broaden her opportunities, I learned British Sign Language (BSL) and achieved Level 2 certification. I have also engaged and established positive relationships with other Deaf charities, including Deaf Action.
My advocacy extends beyond my own family. I have successfully campaigned (alongside my daughter) for systemic change, including securing free access to BSL tuition for all Deaf children in Scotland from the age of five. During the COVID-19 pandemic, I led a campaign for clear face masks for Deaf children in Fife, ensuring communication was not compromised. Most recently, I supported my daughter through a legal challenge—working alongside NDCS—that resulted in a landmark change in Scottish case law, improving equal access to education for Deaf learners.
These achievements reflect my passion and unwavering commitment to the rights and wellbeing of Deaf children. I believe my experience, knowledge, and values align perfectly with the role of Community Connector, and I am eager to contribute to creating positive change for families across Scotland.

Dedicated professional with a strong foundation in family dynamics understanding and drug and alcohol awareness, complemented by expertise in disability awareness and antisocial behaviour management. Demonstrates exceptional record-keeping accuracy and organisational skills, ensuring efficient time management and effective communication. Committed to providing trauma-informed care with a client-centred approach, fostering therapeutic rapport and supporting mental health through empathetic listening. Career goals include advancing therapeutic techniques to enhance child development knowledge while respecting diversity and taking initiative in all endeavours.
Compassionate Family Support Worker committed to achieving positive outcomes for diverse service users. Experienced in assessments, care planning and case recording for well-rounded support. Organised and flexible to meet changing job and client requirements.
Outcome-focused Family Support Worker with experience in group and one-to-one coaching. Delivers evidence-based interventions and develops programmes tailored to individual requirements. Builds rapport and relationships quickly to maximise service-user engagement and growth.

Donna Boersma

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Family Support Worker

Beauty Therapist

Beauty Therapist

Beauty Therapist

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Diploma - Beauty

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Family Support Worker

Beauty Therapist

Beauty Therapist

Beauty Therapist

Diploma - Beauty

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