Donna Bulow
Beenleigh,QLD
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
32
32
years of professional experience
Work History
Supervisor
Coles Supermarket
01.2004 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Prepared orders for customers without delay to deliver excellent service.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Operated cash register to accurately process and record customer payments.
Cleaner
Maddison Cleaning
01.1999 - 10.2003
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
Factory Worker
Austral Plywood
01.1992 - 02.1999
Skills
- Attention to Detail
- Teamwork and Collaboration
- Willingness to Learn
- Excellent Communication
- Opening and Closing Procedures
- Customer Engagement
- Customer Transactions
Timeline
Supervisor
Coles Supermarket
01.2004 - Current
Cleaner
Maddison Cleaning
01.1999 - 10.2003
Factory Worker
Austral Plywood
01.1992 - 02.1999
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