Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Donna Bunting

Lithgow

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.


Overview

20
20
years of professional experience
1
1
Certification

Work History

CASUAL SALES ASSISTANT

IGA Supermarket
01.2025 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Manage Deli Operations
  • Updated product displays regularly, keeping store appearance fresh and appealing.

PERMANENT PART-TIME SALES ASSISTANT

Aldi
06.2016 - 01.2025
  • Used POS system to process sales and refund transactions.
  • Explained products and services to help customers make informed decisions.
  • Knowledge of store policies and directed escalated complaints to management for resolution.
  • Set up promotional displays.
  • Cleaned and organized the sales floor in accordance with company merchandising standards.

HOME CARE WORKER

Australian Unity
05.2022 - 08.2022
  • Assisted patients with bathing and grooming to encourage personal hygiene.
  • Advised on nutrition and housekeeping, supporting activities of daily living.
  • Adhered to professional standards to protect the reputation of home care agencies.
  • Transported client to doctor's office and essential errands.
  • Engaged clients through conversation and companionship, promoting independence.
  • Assisted residents in activities of daily living to maintain health and dignity.

CASUAL STORE ASSISTANT

Freechoice Tobacconist
05.2020 - 05.2022
  • Conducted monthly stocktake.
  • Maintained organized store environment for customer and employee health and safety.
  • Handled cash and credit transactions.

OWNER

WB TROPHIES & GIFTS
03.2006 - 07.2015
  • Performed bookkeeping work, including posting data and keeping other records concerning costs of goods and services and shipment of goods.
  • Computed sales prices, total purchases and received and processed cash and credit payment.
  • Delivered customer service through all points of contact.
  • Monitored inventory levels on a regular basis, ordered and requested additional supplies, as necessary.
  • Calibrated machines and assembly equipment to optimize productivity and prevent malfunctions.
  • Prepared staff work schedules and assigned specific duties.

MANAGER & OWNER

Splash Detailing
01.2005 - 07.2006
  • Developed print advertising to deliver messages to the target audience.
  • Scheduled deliveries with service vendors or product suppliers.
  • Determined charges for services requested and arranged for billing.
  • Maintained inventories of supplies.
  • Set prices and credit terms for goods and services, based on forecasts of customer demand.

Skills

  • Stocking & Receiving
  • Customer service
  • Exceeding Customer Expectations
  • Strong Communication & Interpersonal skills
  • Sales and Promotions
  • Cash handling
  • Cash register operation
  • Processing payments
  • Opening and closing procedures
  • Customer needs assessment
  • Product merchandising

Certification

  • RSA - Responsible Service of Alcohol
  • Full drivers license

Timeline

CASUAL SALES ASSISTANT

IGA Supermarket
01.2025 - Current

HOME CARE WORKER

Australian Unity
05.2022 - 08.2022

CASUAL STORE ASSISTANT

Freechoice Tobacconist
05.2020 - 05.2022

PERMANENT PART-TIME SALES ASSISTANT

Aldi
06.2016 - 01.2025

OWNER

WB TROPHIES & GIFTS
03.2006 - 07.2015

MANAGER & OWNER

Splash Detailing
01.2005 - 07.2006

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Donna Bunting