Donna Davis
Batemans Bay,NSW
Summary
Dynamic and results-oriented professional with a proven track record at Industrial Replacements and as the owner of Davis Bikeworx. Excelled in administrative support and customer relations, enhancing office efficiency and elevating customer satisfaction. Expert in office management and documentation control, with a knack for fostering strong relationships and exceeding expectations.
Overview
24
24
years of professional experience
Work History
Adminstration Officer
Industrial Replacements
05.2023 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
Small Business Owner - Motorcycles
Davis Bikeworx
04.2000 - 04.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
Higher School Certificate -
Trinity Senior High School Wagga Wagga
Wagga Wagga, NSW12.1987
Skills
- Administrative Support
- Office Management
- Customer Relations
- Payroll and budgeting
- Documentation and control
- File Maintenance
- Document Control
Hobbies
I am physically very active participating in competitive mountain biking and distance running
I am actively involved in the running of my family farm
Timeline
Adminstration Officer
Industrial Replacements
05.2023 - Current
Small Business Owner - Motorcycles
Davis Bikeworx
04.2000 - 04.2023
Higher School Certificate -
Trinity Senior High School Wagga Wagga
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