Summary
Overview
Work History
Education
Skills
Timeline
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Donna Hicks

Nathalia,VIC

Summary

I have an extensive background & knowledge in Library Branch Management . I am well versed in library systems & procedures. I understand the relationships between local Government & community libraries. I"ve enjoyed opportunities to work as a casual in other branches & am highly skilled in networking with other organisations.

Travel over recent years has given me an opportunity to work in varied locations for different organisation. I look forward to bringing my new experience with me to my familiar library setting

Overview

3
3
years of professional experience

Work History

Librarian

Goulburn Valley Library
01.2024 - Current

Library management :

  • Branch manager 39 years
  • Strong collaboration skills, engagement & investment in rural communities
  • Specialising in Children's programming & presenting of Story Time
  • Customer Service with patron satisfaction a priority
  • Managing & organisation of casual staff
  • Reporting to Head Quarters

Tour Guide ? Bar Work

Discovery Parks
03.2021 - 03.2023

Elquestro Station


  • Tour guide working with tour guide team & Traditional Owners
  • Enhancing visitor experience with extensive knowledge of the white settlement of the Kimberley area
  • Bar & cafe work delivering positive experiences & representing the face of the organisation.
  • Receiving many positive reviews for visitors satisfaction to the station.

Education

High School Diploma -

Nathalia Secondary College
11.1981

Skills

  • Excellent communication & people skills
  • Customer service a priority
  • Organisation with attention to detail
  • Genuine Report with all age group
  • Problem solving
  • Literacy Development
  • Event Styling for Library programs & display

Timeline

Librarian

Goulburn Valley Library
01.2024 - Current

Tour Guide ? Bar Work

Discovery Parks
03.2021 - 03.2023

High School Diploma -

Nathalia Secondary College

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Donna Hicks