Donna Hovey
Wynnum West,QLD
Summary
Dependable employee with a proven track record in compassionate caregiving and efficient office management, notably with Bayside Automatic Transmission Service Pty Ltd. Excelled in operations management and emotional support, achieving significant improvements in client well-being and office productivity. Skilled in bookkeeping and adept at fostering trust through ethical practices and reliability. Passionate about improving well-being of others and providing compassionate treatment to community.
Overview
27
27
years of professional experience
Work History
Live-In Carer
Private Home
04.2019 - 04.2024
- Managed medication administration for accuracy, ensuring proper dosages were taken at the appropriate times.
- Enhanced clients'' physical well-being through assistance with personal hygiene, dressing, and grooming tasks.
- Monitored client health daily, promptly addressing any concerns or changes in condition to healthcare professionals.
- Developed trusting relationships with clients through empathetic listening and genuine concern for their wellbeing.
- Provided nutritious meal planning and preparation, catering to individual dietary needs and preferences.
- Conducted routine safety checks throughout the home environment, minimizing potential risks for accidents or injuries.
- Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
Office Administrator
Bayside Automatic Transmission Service Pty Ltd
04.1997 - 03.2019
- Interacted with customers by phone, email, or in-person to provide information.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Superannuation & BAS reporting & Payroll
Education
Diploma - Business Management
Prime Learning
Queensland05.2012
Skills
- Compassionate Caregiving
- Housekeeping tasks
- Reliability and punctuality
- Adaptable to change
- Emotional Support
- Office Management
- Operations Management
- Managing office supply inventory
- Project Management
- Ethics-focused
- Bookkeeping
- Inbound phone call handling
Additional Information
Have current Police Check 29.5.2024
Have current Flu and Covid vaccinations
Have applied for NDIS Worker Screening - Application # 3371415 - 8.6.2024
Have current CPR / First Aid Certificate 11.5.2024
Timeline
Live-In Carer
Private Home
04.2019 - 04.2024
Office Administrator
Bayside Automatic Transmission Service Pty Ltd
04.1997 - 03.2019
Diploma - Business Management
Prime Learning
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