Donna Dunn

Key Accomplishments

• Development and delivery of emergency action plan dam safety training scenario package
• Development and annual review of EAP Guideline
• ISO 9001 accreditation
• RDR Enhancements Project (Stages 2-4)
• Delivery of IGEM report recommendations
• Delivery of QAO report recommendations

Capabilities and Skills

• Created connections between dam owners, DDMG and LDMG to facilitate improved engagement and understanding of Dam Regulator structure and role
• Maintained persuasive and credible communication skills to maintain stakeholder’s attention during meetings and stakeholder presentations
• Demonstrated diplomacy and tact to facilitate stakeholder meetings negotiate favourable outcomes during meetings.
• Accomplished multiple tasks within established timeframes.
• Recruitment of new employees to strengthen team skills and capabilities and add value to Division
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Developed and maintained relationships with dam owners and key stakeholders through implementation of new regulatory reporting requirements
• Delivered feedback to decision-makers regarding development and implementation of business processes to address conformance to , compliance monitoring and reporting
• Kept detailed records of daily progress to identify and correct areas needing improvement
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
• Applied stakeholder feedback to develop process improvements and support long-term business needs

Key Accomplishments

• Delivery of Queensland Energy Efficiency Options Paper and public consultation paper
• Delivery of Energy Efficient Appliance Rebate Scheme

Capabilities and Skills

• Demonstrated project management and governance, maintained risk assessments, prepared contract documents
• Performed statistical analyses to gather data for operational and forecast team needs
• Prepared and monitored scheme budget with controls to prevent overspend
• Demonstrated understanding of importance of customer centric approach to development of processes to deliver outcomes (call centre, electorate office, customer correspondence)
• Engaged with key external stakeholders, incorporating outcomes into project processes
• Accomplished multiple tasks within established timeframes.

Key Accomplishments

• Delivery of Emergency Action Plans for Referable Dams Guideline and supporting resources

Capabilities and Skills

• Engaged with dam owners to ensure guideline was practical for end user
• Ensured development of guideline and enacting of amended Act was a positive change process and approach was flexible and responsible both to needs of DEWS officers and dam owners
• Created connections between dam owners and DNRME officers to facilitate improved engagement and understanding of Dam Regulator structure and role
• Maintained persuasive and credible communication skills to maintain stakeholder’s attention during meetings and stakeholder presentations
• Demonstrated diplomacy and tact to facilitate stakeholder meetings negotiate favourable outcomes during meetings
• Demonstrated understanding of Dam Regulators service offering and identified opportunities to integrate with other departments to achieve mutual beneficial outcomes.

Key Accomplishments

• Delivery of NCA 2014-15 Work Program
• Delivery of East Leichardt and Mary Reviews Options Papers
• Delivery of SMEC Dam Safety Document Review
• Delivery of Public Safety Audit of NCA dams and weirs

Capabilities and Skills

• Applied strategic direction in development of NCA 2014-15 Work Program
• Identified work program linkages that supported Division and Department business objectives
• Applied lateral thinking in finding solutions and overcoming barriers
• Delivered tasks within timeframes
• Supported and contributed to development of positive team environment
• Participated in open communication with team members and management, seeking and providing feedback.
• Accomplished multiple tasks within established timeframes.

• Solar Hot Water Rebate, Office of Clean Energy

• A07/1) Dept, Employment, Economic Development and Innovation

• A06/4) Dept of Employment

• Economic Development and Innovation Regional Economic Strategies Unit

• Marine and Terrestrial Strategy and Policy

• Tourism Regional Development and Industry, Regional Development and Services Directorate