Donna-Lea McKenzie

• Volunteer work for a local sports club.
• Player registrations.
• Liaison with MPCA League and all other local clubs.
• Order cricket supplies.
• Purchase stock for Canteen and Bar.
• Text players of all upcoming events and meetings.
• Prepare and serve afternoon teas on a game day.
• Cook meals.
• Make all desserts for the Rye Gift Luncheon.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Strategically plated hot meals and salads in aesthetically pleasing arrangements.
• Used downtimes to prepare ingredients and restock supplies for expected busy periods.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
• Followed proper handling and sanitation procedures to ensure food safety for customers.
• Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
• Checked pantry multiple times per shift and restocked it whenever food items were running low.
• Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
• Cleaned and sanitized work areas throughout hours of operation and at close of business.
• Ensured proper handling and preservation methods while packaging and storing food products.
• Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
• Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
• Maintained composure and work quality while under stress.

Cleaning of holiday rentals and private homes around the peninsula.

• Prepared packages for shipment, pickup or courier delivery to customers.
• Greeted customers and visitors in-person and via telephone calls.
• Answered telephone inquiries from clients, vendors and the public.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Corresponded with clients through email, telephone, or postal mail.
• Provided clerical support to company employees, including copying, faxing and file management.
• Payroll
• Banking
• Collection of monies owed
• Prepared all books for tax 

• Greeted over 20 customers per day and communicated with them in order to take their orders.
• Regularly checked the drawer to ensure that there were adequate cash and coin for transactions. 
• Checked merchandise multiple times during each shift and restocked products when they were running low.
• Received deliveries, unpacked boxes, checked off items in the system and put products in their respective places in the stockroom.
• Kept work areas clean, neat and organized for maximum productivity.
• Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
• Took orders for drinks and food and input orders into the database.
• Performed cash, card and check transactions for customer purchases.
• Answered questions regarding the ingredients or availability of specific items on the menu.
• Ran the register effectively and handled cash, credit, debit and personal check transactions.
• Cleaned and organized register counters. 
• Greeted customers with enthusiasm and offered to take their orders, filling them quickly and correctly.

• Responded to customer requests via telephone and email.
• Analyzed departmental documents for appropriate distribution and filing.
• Copied, logged and scanned supporting documentation.
• Worked directly with clients, 
• Liaised with head office and Insurance companies.
• Entered details such as payments, account information and call logs into the computer system.
• Banking and Payroll