Donna Leu
Waterford West,QLD
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Ready to leverage training and experience to take on new challenges
Overview
1
1
year of professional experience
Work History
Customer Service Representative
McDonalds
Holmview, QLD
01.2024 - Current
- Adhered to company policies regarding attendance and punctuality.
- Performed regular maintenance checks on kitchen appliances and equipment.
- Regularly checked inventory levels for restocking needs.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Greeted customers and took their orders in a friendly and efficient manner.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Operated cash register to process customer payments accurately and efficiently.
Education
High School Diploma -
Woodridge SHS
Woodridge, QLD07-2024
Cert II - Hospitality
Woodridge SHS
Woodridge, QLD01-2023
Cert III - Music
Woodridge SHS
Woodridge, QLD01-2023
Skills
- Customer Complaint Resolution
- Cash Management
- Product Knowledge
- Customer Service
- Friendly, Positive Attitude
- Analytical Thinking
- Time Management
- Active Listening
Languages
Samoan
Limited
English
Elementary
Affiliations
- Volleyball
- Church Youth
Timeline
Customer Service Representative
McDonalds
01.2024 - Current
High School Diploma -
Woodridge SHS
Cert II - Hospitality
Woodridge SHS
Cert III - Music
Woodridge SHS
Similar Profiles
Ryli WilkinsonRyli Wilkinson
Cashier at McDonaldsCashier at McDonalds
Payton KildowPayton Kildow
Crew Member at McdonaldsCrew Member at Mcdonalds
Georgia BellamyGeorgia Bellamy
Shift Manager at McdonaldsShift Manager at Mcdonalds