Donna McNally
Rangewood,QLD
Overview
23
23
years of professional experience
Work History
PCA
Mecwacare Ballan aged care
03.2022 - Current
- Lifestyle assistant
- Administration relief
- Rostering
- OHS/HSR
PCA
Mercy Health Ballarat
01.2021 - 03.2022
- Reception relief
- Rostering assist
- Visitor greeting / screening
Disability Support Worker
Blossom Community Care
09.2020 - 01.2021
- Each Clients are Individual
- My tasks vary depending on the needs of the client
- Assistants as required
- Meal Preparation/Planning
- Shopping
- Personal and self-care
- Activities
- Liaise and schedule appointments with practitioners
Home care
03.2020 - 06.2020
- Overall house keeping
- Medication Reminder
- Personal Hygiene
- Toileting
- Shopping
- Meal Preparation/Planning
- Grooming
National Salvage + Trucks & Machinery Team Leader
Manheim Auctions (Cox Automotive)
01.2014 - 01.2019
- Training & monitoring all new staff members
- Customer service with public members, assessors & Insurance companies
- Ensure KPI’s are met
- Creating purchase orders using SAP & TMS
- Perform general administration tasks
- Monitoring of outstanding transport reports
- Liase with transport companies to resolve issues that may arise
- Organising tow trucks to pick up damaged vehicles all around Australia
- Ensuring tow dockets match system for processing of payment
- Hold team meetings
- Action all TMS enquires from carriers, staff & insurance company’s
- Handle difficult situations
- Great relationship with team members
- Exceptional negotiation skills
- Assist with accounts receivable
- Training of all new staff members
- Interviewing new staff for employment
- Great rapport with internal & external customers & carriers
- References check
- Coordinating the team to arrange transport local & interstate
- Assist with accounts payable
Events Manager
International Entertainment Group
01.2013 - 01.2014
- Support & facilitate development of the business / marketing plans
- Assist in planning and of the company’s operations budget
- Assist in development & administration of marketing database
- Assist in event management activities (internal & external)
- Management of all office duties
- Organising catering
- Flights, car & accommodation bookings
- Assistance with special projects & office operations as needed
- Attendance at client meetings as needed
Administration Officer
TOLL Auto Logistics
01.2012 - 01.2013
- Quality control
- Scheduling all fleet
- Inwards / outwards co-ordinating of stock
- Track & trace of stock
- Processing all Mazda orders daily & stock
- Stock checks – co-ordinating stock takes
- Corresponding to all enquires
- Manifesting daily dispatching
2IC
Scalzo Foods Industries
01.2010 - 01.2012
- Account management
- Customer Service
- Organising transport
- Invoicing customers and credits
- Managing products
- Training of all new staff members
Finance & Administration Officer
TNT Express
01.2007 - 01.2010
- Document management
- Invoicing suppliers
- Customer liaison
- Data entry
- Receiving of freight
- Reception / Switchboard
- Booking timeslots for customers
- Courier services management
- General Administration
Manager
Ballan Enterprise Centre
01.2003 - 01.2007
- Customer Service
- Reception
- Bookkeeping
- Bank reconciliations
- Staff wages
- General administration
- Function Co-ordinator
- Bookings for Mechanics Hall & Caledonian Caravan Park
Education
Palliative Care Course -
Grampians
VIC01.2025
Cert III - Individual Support (Ageing, Home and Community Care)
Employease
VIC01.2020
Team Leadership course - undefined
New Horizons Learning Centre
01.2017
Successful completion of Year 11 - undefined
Williamstown High School
01.1985
MYOB Certificate - undefined
01.2004
Intermediate Excel XP Course - undefined
01.2008
Skills
- Caring Nature
- Passionate
- Professional
- Honest
- Reliable
- Well organised
- Account Management / Staff Management / Event Management
- Customer Service
- MYOB / SAP / TMS
- Work well under pressure
- Accounts payable & receivable
- Microsoft word
- Advanced computer skills
- Data entry
- Easily able to grasp new concepts & skills
- Reception
- Efficient
- Professional & self-motivated
- Team player
- Logistics of transport
- Vendor connect
Timeline
PCA
Mecwacare Ballan aged care
03.2022 - Current
PCA
Mercy Health Ballarat
01.2021 - 03.2022
Disability Support Worker
Blossom Community Care
09.2020 - 01.2021
Home care
03.2020 - 06.2020
National Salvage + Trucks & Machinery Team Leader
Manheim Auctions (Cox Automotive)
01.2014 - 01.2019
Events Manager
International Entertainment Group
01.2013 - 01.2014
Administration Officer
TOLL Auto Logistics
01.2012 - 01.2013
2IC
Scalzo Foods Industries
01.2010 - 01.2012
Finance & Administration Officer
TNT Express
01.2007 - 01.2010
Manager
Ballan Enterprise Centre
01.2003 - 01.2007
Team Leadership course - undefined
New Horizons Learning Centre
Successful completion of Year 11 - undefined
Williamstown High School
MYOB Certificate - undefined
Intermediate Excel XP Course - undefined
Palliative Care Course -
Grampians
Cert III - Individual Support (Ageing, Home and Community Care)
Employease