Overview
Work History
Education
Skills
Timeline
Generic

Donna McNally

Rangewood,QLD

Overview

23
23
years of professional experience

Work History

PCA

Mecwacare Ballan aged care
03.2022 - Current
  • Lifestyle assistant
  • Administration relief
  • Rostering
  • OHS/HSR

PCA

Mercy Health Ballarat
01.2021 - 03.2022
  • Reception relief
  • Rostering assist
  • Visitor greeting / screening

Disability Support Worker

Blossom Community Care
09.2020 - 01.2021
  • Each Clients are Individual
  • My tasks vary depending on the needs of the client
  • Assistants as required
  • Meal Preparation/Planning
  • Shopping
  • Personal and self-care
  • Activities
  • Liaise and schedule appointments with practitioners

Home care
03.2020 - 06.2020
  • Overall house keeping
  • Medication Reminder
  • Personal Hygiene
  • Toileting
  • Shopping
  • Meal Preparation/Planning
  • Grooming

National Salvage + Trucks & Machinery Team Leader

Manheim Auctions (Cox Automotive)
01.2014 - 01.2019
  • Training & monitoring all new staff members
  • Customer service with public members, assessors & Insurance companies
  • Ensure KPI’s are met
  • Creating purchase orders using SAP & TMS
  • Perform general administration tasks
  • Monitoring of outstanding transport reports
  • Liase with transport companies to resolve issues that may arise
  • Organising tow trucks to pick up damaged vehicles all around Australia
  • Ensuring tow dockets match system for processing of payment
  • Hold team meetings
  • Action all TMS enquires from carriers, staff & insurance company’s
  • Handle difficult situations
  • Great relationship with team members
  • Exceptional negotiation skills
  • Assist with accounts receivable
  • Training of all new staff members
  • Interviewing new staff for employment
  • Great rapport with internal & external customers & carriers
  • References check
  • Coordinating the team to arrange transport local & interstate
  • Assist with accounts payable

Events Manager

International Entertainment Group
01.2013 - 01.2014
  • Support & facilitate development of the business / marketing plans
  • Assist in planning and of the company’s operations budget
  • Assist in development & administration of marketing database
  • Assist in event management activities (internal & external)
  • Management of all office duties
  • Organising catering
  • Flights, car & accommodation bookings
  • Assistance with special projects & office operations as needed
  • Attendance at client meetings as needed

Administration Officer

TOLL Auto Logistics
01.2012 - 01.2013
  • Quality control
  • Scheduling all fleet
  • Inwards / outwards co-ordinating of stock
  • Track & trace of stock
  • Processing all Mazda orders daily & stock
  • Stock checks – co-ordinating stock takes
  • Corresponding to all enquires
  • Manifesting daily dispatching

2IC

Scalzo Foods Industries
01.2010 - 01.2012
  • Account management
  • Customer Service
  • Organising transport
  • Invoicing customers and credits
  • Managing products
  • Training of all new staff members

Finance & Administration Officer

TNT Express
01.2007 - 01.2010
  • Document management
  • Invoicing suppliers
  • Customer liaison
  • Data entry
  • Receiving of freight
  • Reception / Switchboard
  • Booking timeslots for customers
  • Courier services management
  • General Administration

Manager

Ballan Enterprise Centre
01.2003 - 01.2007
  • Customer Service
  • Reception
  • Bookkeeping
  • Bank reconciliations
  • Staff wages
  • General administration
  • Function Co-ordinator
  • Bookings for Mechanics Hall & Caledonian Caravan Park

Education

Palliative Care Course -

Grampians
VIC
01.2025

Cert III - Individual Support (Ageing, Home and Community Care)

Employease
VIC
01.2020

Team Leadership course - undefined

New Horizons Learning Centre
01.2017

Successful completion of Year 11 - undefined

Williamstown High School
01.1985

MYOB Certificate - undefined

01.2004

Intermediate Excel XP Course - undefined

01.2008

Skills

  • Caring Nature
  • Passionate
  • Professional
  • Honest
  • Reliable
  • Well organised
  • Account Management / Staff Management / Event Management
  • Customer Service
  • MYOB / SAP / TMS
  • Work well under pressure
  • Accounts payable & receivable
  • Microsoft word
  • Advanced computer skills
  • Data entry
  • Easily able to grasp new concepts & skills
  • Reception
  • Efficient
  • Professional & self-motivated
  • Team player
  • Logistics of transport
  • Vendor connect

Timeline

PCA

Mecwacare Ballan aged care
03.2022 - Current

PCA

Mercy Health Ballarat
01.2021 - 03.2022

Disability Support Worker

Blossom Community Care
09.2020 - 01.2021

Home care
03.2020 - 06.2020

National Salvage + Trucks & Machinery Team Leader

Manheim Auctions (Cox Automotive)
01.2014 - 01.2019

Events Manager

International Entertainment Group
01.2013 - 01.2014

Administration Officer

TOLL Auto Logistics
01.2012 - 01.2013

2IC

Scalzo Foods Industries
01.2010 - 01.2012

Finance & Administration Officer

TNT Express
01.2007 - 01.2010

Manager

Ballan Enterprise Centre
01.2003 - 01.2007

Team Leadership course - undefined

New Horizons Learning Centre

Successful completion of Year 11 - undefined

Williamstown High School

MYOB Certificate - undefined

Intermediate Excel XP Course - undefined

Palliative Care Course -

Grampians

Cert III - Individual Support (Ageing, Home and Community Care)

Employease

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Donna McNally