Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Training
Generic

Donna Panganiban

Blacktown,Australia

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Senior Admin and Facilities

Responsible Internet Sustainability Effort Inc.(Australian Company)
01.2018 - 01.2025
  • Management of an administrative team of up to six people located in different offices within the Philippines, which will include:
  • The assignment of tasks within the team;
  • Monitoring of team performance of tasks for quality and conformance with deadlines;
  • Ensure development, engagement, progression and overall happiness of the team;
  • Ensure quality performance of tasks within the team including conformance with deadlines; and efficient communication both within the team and to other departments to ensure efficient and expert operations
  • In addition to management, the role will also require the performance of administrative functions including but not limited to:
  • Facilities management
  • Assist with processing government requirements such as permit and visa renewals
  • Providing general office administrative support
  • Assisting with procurement
  • Processing of permits including but not limited to PEZA requirements, business permits, BIR requirements, Pag-IBIG, PhilHealth.
  • Monitoring the task assigned to Admin Department
  • Monthly travel to head office to check the office

Guzzi's Pasta LTD
01.2023 - 01.2024
  • Produce pasta for wholesale customers, events and our soup kitchen partners.
  • Plan, manage and run efficient pasta production cycles.
  • Ensure product safety and quality standards are maintained.
  • Properly clean & maintain our production space on a daily & monthly basis.

Business Development Assistant

JC Worldwide Franchising
01.2017 - 01.2018
  • Coordinate with the Logistics and Releasing Departments the cart release
  • Assist and arranged all the documents needed for the cart release
  • Complete forms in accordance with company procedures
  • Prepares monthly reports (Ocular, Cart release, Ocular expenses)
  • Coordinate with the client for acquiring permission and pass to conduct the job
  • Schedule and confirm appointments for clients/Franchisee
  • Order and dispense supplies
  • Provide services to customers, such as order placement and account information.

Administrative Assistant

M.H Enterprises LLC
01.2015 - 01.2017
  • Managing all the sales-related activity of the company.
  • Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
  • Writing up accurate and grammatically correct sales correspondence.
  • Tracking sales orders to ensure that they are scheduled and sent out on time.
  • Ordering and ensuring the delivery of goods to customers.
  • Completing the administrative needs of the Sales Department.
  • Making follow-up calls to confirm sales orders or delivery dates.
  • Responding to sales queries via phone, e-mail and in writing.
  • Assist in the preparation of regularly scheduled reports.
  • Develop and maintain a filing system.
  • Booking meetings
  • Arranging couriers

Education

MBA - Accounting

Universal Business School Sydney (UBSS)
08.2025

Skills

  • Excellent communications skills, Self-motivated and well-oriented
  • Knowledgeable and Strong interpersonal skills
  • MS Office Applications ie Word, Excel, Outlook, PowerPoint & Access
  • Data Entry, Record Keeping, Reports Writing, Business Correspondence
  • Results oriented
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking

LANGUAGES

English
Filipino

Timeline

Guzzi's Pasta LTD
01.2023 - 01.2024

Senior Admin and Facilities

Responsible Internet Sustainability Effort Inc.(Australian Company)
01.2018 - 01.2025

Business Development Assistant

JC Worldwide Franchising
01.2017 - 01.2018

Administrative Assistant

M.H Enterprises LLC
01.2015 - 01.2017

MBA - Accounting

Universal Business School Sydney (UBSS)

Training

  • Leadership, Management & Coaching Program
  • Basic Life Support Training
  • Philippine Immigration Laws and Procedures
Donna Panganiban