Donna Peace
Mooroopna,VIC
Summary
A dedicated and compassionate individual with hands-on experience in providing education support through academic placements. Skilled in assisting students with diverse learning needs, creating inclusive environments, and supporting teachers in delivering effective educational programs. With a strong foundation in educational theory, alongside practical experience, I am committed to fostering student growth and ensuring a positive, supportive learning environment. Eager to apply my knowledge and skills in a role that helps students achieve their potential.
Overview
2026
2026
years of professional experience
Work History
House Cleaner
Self Employed
2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Educational Support Volunteer/Placement
Mooroopna Primary School
10.2024 - 11.2024
- Fostered an inclusive atmosphere by actively addressing any instances of bullying and promoting a culture of respect within the school.
- Managed classroom behavior effectively, maintaining a safe and productive learning environment for all students.
- Provided one-on-one assistance to students with diverse learning needs, fostering a supportive learning environment.
- Supported lead teacher in developing and carrying out lessons and in helping students.
- Presented age-appropriate expectations and explanations to students and patiently helped students succeed.
- Helped teacher prepare instructional material and displays.
- Cleaned, organized and restocked classrooms for upcoming classes.
Housekeeper
Riverside Cabin Park
01.2015 - 01.2021
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Education
Certificate IV School Based Education Support
Hammond Institute
Dandenong, VIC02.2025
Skills
- Housekeeping
- Cleaning and sanitization
- Customer service
- Health and safety compliance
- Bathroom sanitation
- Kitchen cleaning
- Floor cleaning
- Learning disabilities support
- Teacher support
- Group and individual instruction
- Autism spectrum support
- Literacy development
- Behavioral support
- Positive reinforcement
Timeline
Educational Support Volunteer/Placement
Mooroopna Primary School
10.2024 - 11.2024
Housekeeper
Riverside Cabin Park
01.2015 - 01.2021
Certificate IV School Based Education Support
Hammond Institute
House Cleaner
Self Employed
2021 - Current
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