Donna Rogers
Bunbury,WA
Summary
Motivated professional with a strong work ethic and exceptional interpersonal skills. Delivered consistent results through adaptability and effective independent work. Demonstrated ability to thrive under pressure while enhancing organizational branding.
Overview
26
26
years of professional experience
Work History
Wood Choppers Assistant
Ricky Whiteaker
Kalgoorlie , WA
05.2025 - 09.2026
- Supported daily operations through efficient scheduling and task management.
- Coordinated communication between team members and management to ensure project clarity.
- Organized company events to strengthen team engagement and collaboration.
Florist Assistant
Helen Fisher
Kalgoorlie , WA
09.2021 - 02.2025
- Delivered personalized customer service by guiding clients in floral selections to meet their specific needs.
- Coordinated arrangement of floral displays for events and occasions to enhance visual appeal and customer satisfaction.
- Assisted with the selection of flowers, plants, cards, and other items for purchase.
- Prepared and wrapped bouquets for delivery and pick-up services.
- Prepared orders by wrapping bouquets in cellophane or tissue paper.
- Managed inventory of flowers and supplies to ensure availability for daily operations and maintain quality standards.
- Performed routine maintenance tasks such as watering plants, trimming foliage, sweeping floors.
- Consulted with clients regarding desired price and type of arrangement.
Taxi Driver
Ridgy Dodge Taxi's
Bunbury , WA
05.2018 - 05.2021
- Navigated city streets efficiently to ensure timely passenger transport.
- Maintained vehicle cleanliness and functionality for optimal performance.
- Assisted passengers with luggage and provided friendly customer service.
- Managed cash transactions and handled fare calculations accurately.
- Communicated with dispatch for ride requests and route updates effectively.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Assisted disabled passengers entering or exiting vehicles as necessary.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Appeared at designated appointments according to schedule.
- Determined pickup assignments and shift schedule by checking in with dispatch service.
- Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
- Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.
- Built rapport with regular customers to encourage repeat business.
- Managed cash and electronic payments for fares accurately.
- Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
Store Manager
Dewsons Waroona
Waroona
01.2007 - 01.2011
- Managed daily store operations and ensured efficient workflow.
- Trained and supervised staff to enhance customer service and deepen product knowledge.
- Implemented inventory management practices to ensure optimal stock levels and reduce stockouts.
- Developed staff schedules to maximize coverage and align with peak business hours.
- Resolved customer complaints and provided effective solutions promptly.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Variety Manager/Night Shift Filler
Auction Shopping Centre
Bunbury , WA
02.2001 - 10.2002
- Managed team schedules and delegated tasks to streamline workflow.
- Monitored staff performance and resolved issues to maintain standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained staff on customer service standards and procedures.
- Oversaw daily operations to promote effective teamwork.
- Provided leadership during times of organizational change or crisis situations.
Education
Newton Moore Senior High School
Bunbury , WASkills
- Logistics support
- Inventory management
- Task management
- Equipment maintenance
- Time management
- Multitasking and organization
- Attention to detail
- Customer service
- Customer engagement
- Team collaboration
- Problem solving
- Relationship building
- Communication skills
- Task prioritization
- Positive and professional
- Fast learner
References
References available upon request.
Timeline
Wood Choppers Assistant
Ricky Whiteaker
05.2025 - 09.2026
Florist Assistant
Helen Fisher
09.2021 - 02.2025
Taxi Driver
Ridgy Dodge Taxi's
05.2018 - 05.2021
Store Manager
Dewsons Waroona
01.2007 - 01.2011
Variety Manager/Night Shift Filler
Auction Shopping Centre
02.2001 - 10.2002
Newton Moore Senior High School