Donna Ronning
Goulburn,Australia
Summary
Experienced Project Officer with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones to deliver complex projects. Well-versed in stakeholder communications, project planning and deployment.
Overview
18
18
years of professional experience
Work History
Project Officer
Australian National University
07.2023 - Current
- Provide project management support to the Manager with the development and ongoing operations of the South-East NSW Regional Training Hub
- Facilitate programs and support stakeholders to improve the recruitment and retention of medical graduates and Junior Medical Officers (JMOs) in the South-East NSW region
- Support learning and development activities that will enable medical graduates to complete as much of their training as possible in regional areas
- Contribute to HUB communications and marketing to promote HUB objectives around rural medical training and employment opportunities
- Coordinate the collection, collation and review of data and reporting requirements to meet contractual requirements.
Sales & Marketing Operations Manager
Keystone Partners
03.2017 - 06.2022
- Supported the organisation through a rebrand through an acquisition, effectively employing best-practice change management, leading to a successful transition
- Scoped, planned, and delivered training events, creating supporting materials, planning logistics, and effectively uplifting people capability
- Contributed to the transition of the organisation onto a new Customer Relationship Management System (CRM), Salesforce, undertaking a full data audit and clean-up, working closely with the sales team, ensuring an effective migration process
- Worked with internal and external stakeholders including sales and marketing staff nationally, and employers seeking career transition support services and packages
- Undertook research and analysis to determine sales KPIs and profitability of packages and made recommendations to the Executive Leadership team
- Mentored, coached, and developed new staff in support of onboarding processes
- Prepared tailored communications plans to encourage participation from employers and increase attendance at virtual job fairs and seminars
- Developed a handbook, detailing key standard operating procedures for the Sales and Marketing function, including use of the CRM and client services
- Partnered with the Vice-President of Sales, Leadership Development Director, and Career Transition Director to revamp our sales and marketing materials, successfully improving readability and aligning approaches to best practices.
Marketing Manager
Keystone Partners
04.2018 - 11.2019
Client Services Manager
Keystone Partners
03.2017 - 03.2018
Organisation Development and Internal Strategic Communications Manager
U.S Cellular
02.2014 - 12.2016
- Implemented tailored leadership programs for Directors, partnering closely with external providers, Harvard Business Publishing, and the Leadership Acceleration Program (LEAP)
- Managed strategic leadership, organizational, and associate development projects and initiatives that drove effectiveness and in alignment with organisational goals
- Partnered closely with the Director to develop bespoke content to support our annual recognition program, improving engagement with the program
- Scoped, developed, and delivered a streamlined method of managing the employee performance review lifecycle, and associated records through the creation of a secure SharePoint site to support, improving engagement
- Undertook regular updates to the Human Resources Intranet and Learning Management System (LMS), successfully contributing to the alignment of Human Resources teams and Directors on critical Organisational Development programs.
Communications Consultant
Self Employed
08.2012 - 02.2014
- Established networks with various organisations, delivering on multiple communications projects concurrently, working closely with not-for-profit (NFP) organisations, supporting the implementation of key initiatives
- Developed content for and implemented the intranet site for The Morton Arboretum’s Regional Trees Initiative to support stakeholder consultations, shaping the development of a regional conservation plan
- Increased engagement with the Arboretum’s Natural Resources Stewardship Program through the delivery of a video resource, in collaboration with colleagues across the agency.
Marketing Communications Manager
WRD Environmental Incorporated
06.2006 - 09.2011
- Developed strong and trusted relationships with internal and external stakeholders at all levels inclusive of The Commissioner of the Department of Environment
- Successfully reached 240,000 households in a targeted outreach and engagement campaign, supporting the City’s newly established recycling program
- Scoped, developed, and implemented a monthly e-newsletter, reaching 14,000 subscribers and achieving a 23% open rate
- Supported the migration of the Department of Environment’s website, partnering closely with IT, and stakeholders within the business to ensure an effective migration process, and an audit of existing resources.
Education
Master of Arts Interdisciplinary Studies -
Bachelor of Science - Occupational Therapy -
Certificate in Web Design -
Certificate IV Human Resources -
TAFE NSW
06.2024
Skills
- Stakeholder Management
- Strategy
- Communication
- Marketing & Sales Operations
- Risk Management
- Business Partnering
- Learning and Development
- Project Management
Affiliations
Association for Talent Development, 2020, Current
Timeline
Project Officer
Australian National University
07.2023 - Current
Marketing Manager
Keystone Partners
04.2018 - 11.2019
Sales & Marketing Operations Manager
Keystone Partners
03.2017 - 06.2022
Client Services Manager
Keystone Partners
03.2017 - 03.2018
Organisation Development and Internal Strategic Communications Manager
U.S Cellular
02.2014 - 12.2016
Communications Consultant
Self Employed
08.2012 - 02.2014
Marketing Communications Manager
WRD Environmental Incorporated
06.2006 - 09.2011
Master of Arts Interdisciplinary Studies -
Bachelor of Science - Occupational Therapy -
Certificate in Web Design -
Certificate IV Human Resources -
TAFE NSW
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