Donna Sigvart

• Responded to dozens of customer requests via telephone and email and effectively answered questions and inquiries.
• Analyzed departmental documents for appropriate distribution and filing
• Applied data entry knowledge and Myob skills.
• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Established QuickBooks accounting system to reflect accurate financial records.
• Reported financial data and updated financial records in ledgers and journals.

Maintained open communication for client’s needs to feel safe .and independent.

• Kept accurate records for 20 client files and handled related paperwork.
• Adhered to company requirements for patient interactions and care standards.
• Kept detailed daily logs with care actions, patient behaviors and incidents.
• Cleaned house, run errands, managed laundry and completed weekly grocery shopping.
• Drove clients safely to social activities and appointments.
• Maintained safety with tidy, clean and hazard-free home environments.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Kept detailed daily logs with care actions, patient behaviors, and incidents.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
• Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

• Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
• Provided clients with recommendations to community resources
• Worked with family members to develop support networks and multifaceted coping techniques focused on client needs
• Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse
• Documented client progress in confidential files
• Spearheaded group counseling sessions to help individuals deal with drugs and alcohol and personal abuse issues
• Notarized complaints and statements as certified notary public
• Proactively identified new resources and techniques for use in coaching sessions, keeping up-to-date on industry trends and advancements.

• Managed 20 youths and led activities promoting growth in mentalhealth, emotional and educational areas.
• Completed over 100 necessary reports and documentation to maintain thorough, accurate case records.
• Encouraged youth clients to develop own activities and leadership skills through group discussions.
• Provided key emotional support to special needs youth.
• Scheduled 20 youths and accompanied them to outside appointments such as therapy sessions, medical appointments and social outings.
• Challenged around 5 youths to accomplish motor development goals and inspire love of movement and healthy habits.
• Assisted families in developing and maintaining support network by identifying and utilizing community resources and services.
• Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.